Over-the-air (OTA) microtransactions could be seen as a benefit to customers, but lack of communication thus far is not creating that perception.
HOT OFF THE PRESS
Car Talk’s Ray Magliozzi calls on lawmakers to pass right to repair law
Co-founder of the famous car show writes Washington Post opinion piece calling for Congress to act.
Book review: “Car: A Drama of the American Workplace”
Mary Walton’s 1997 look behind the scenes of the Ford Taurus shows the human side of car production.
Fire the parts cannon! Is shotgun diag ever acceptable? (VIDEO)
Nick and Lemmy discuss the pros and cons of throwing parts at a problem.
SHOP STUFF
Auto care news and advice you can use.
How to use a refractometer
Dorman trainer Pete Meier turned me on to a handy new tool.
7 low-tech tips to help bleed difficult brakes
Bleeding brakes is one of those jobs most of us know how to do, but when a hard-to-bleed system pops up, experienced techs have a few additional tricks up their sleeves to help get the job done.
Why service writers should always charge a diag fee – and let techs earn it
Vehicle diagnosis is no walk in the park. Proper diagnosis is critical and difficult, and it shouldn’t be done without doing the work.
Choosing the right oil filter’s more complicated than you think
Installing an old-fashioned filter on a modern vehicle because that’s what’s in stock may not be the best course of action.
The Toyota Tacoma just doesn’t make sense any more
Hordes of man-bunned millennials and newly-minted softroaders probably just picked up their pitchforks and are calling for my blood.
ABOUT SHOP PRESS
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
Watch this video on the invention of the Ford V-8 engine
Ford made a V-8 engine affordable to the mass market consumer for the first time.
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VIDEOS
PSA: Your customers are probably parking incorrectly
The e-brake serves TWO important functions.
Mechanics React: There are a few missing symptoms on these ROs (VIDEO)
Nick and Lem take a peek at what’s rolled into bays around the country and give their (unrequested) opinions on things.
Three tips from a lifelong parts professional to make sure you never get the wrong part
Follow these easy tips, and avoid these common mistakes, to help ensure you get exactly what you need the first time.