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Service Writing Tip: Justify Your Recommendations

Writers, are you as tired as I am of getting lambasted by customers when you recommend work beyond the symptoms displayed by a vehicle that was brought to your shop? Between TikTok videos and fuel touching $5 per gallon (or six, for those of you burning diesel), it...

Start Fasteners by Hand Before Using Power Tools (VIDEO)

Description Cordless power tools are stronger and more common than ever, and they help to speed up all kinds of automotive work. But cross-threading or stripping a fastener can bring progress to a halt in an instant. Start by hand-threading fasteners before reaching...

Take a Step Back to Take a Step Forward (VIDEO)

Description Ever get up to your elbows in a diagnostic problem, only to wind up right where you started an hour later? It may be time to take a step back to get fresh perspective. That way, you can reevaluate the problem and potentially spot issues you’ve...

How to Hang Onto a Tricky Nut or Bolt (VIDEO)

Description Having trouble hanging onto a nut or bolt, especially in a part of the vehicle with minimal access or tight corners? Try these tips and tricks for keeping fasteners where you want them during installation.Related Videos

The importance of testing engine coolant (VIDEO)

How to test for blown fuses in a car or truck | Fast and easy method

by | Mar 21, 2024

Description

Dorman Training Center instructor Pete Meier explains why you should be testing engine coolant on vehicles in your bay. With a simple test strip, you can quickly check the coolant’s health for your customers.

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