Shop Press

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Is It Ever Safe to Reuse Torque-to-Yield (TTY) Fasteners? (VIDEO)

Description Torque-to-yield fasteners are designed to deform during installation to ensure a secure connection. If a TTY fastener looks to be in good shape after removal, can it be reused? Pete Meier explains why these single-use bolts should always be replaced for...

Do You Survey Your Customers, and How?

Recently, I had the opportunity to take my car to a body shop (it’s a long story). Once the work was done and I was checking out, the office manager mentioned to me that they would be sending me a customer satisfaction survey and encouraged me to fill it out. Then she...

Interpreting Compression Tests–ASE Practice Questions (VIDEO)

Description Technician A has just completed a running compression test using a mechanical compression gauge. Technician B says that the test is used to check the volumetric efficiency of the engine. Technician A says that the higher-than-expected readings indicate a...

Do I Need a Tune-up?

If you’re like me, you might cringe a little. More often than not, they’re hoping this magical procedure will fix some mysterious issue with their car. But let’s break it down: what is a tune-up, anyway? Most dictionaries describe a tune-up as “a general adjustment to...

PSA: Be Safe With Brake Cleaner

If you work in a shop (and if you’re reading this, chances are you do), you are undoubtedly familiar with brake cleaner. And, if you know the scent of brake cleaner, you probably know that using it is not great for your health if it comes in contact with your skin,...

Compression Testing | ASE Practice Questions (VIDEO)

Description Technician A has just completed a dry compression test of a four-cylinder engine. All four cylinders are below specification by about the same amount. After performing a wet compression test, values remained unchanged. What could cause this condition? A)...

Time-Saving Tip for Bleeding Stubborn Brakes (VIDEO)

Time-Saving Tip for Bleeding Stubborn Brakes (VIDEO)

Time-Saving Tip for Bleeding Stubborn Brakes (VIDEO) Description Some brake jobs can turn into headaches when small air bubbles get trapped within the caliper itself. To resolve the problem, you could pump the brakes over and over, or you could try this handy...
Mastering the Numbers

Mastering the Numbers

Running an auto repair shop is about more than just fixing cars. While providing top-notch service is essential, managing a truly successful business also depends on understanding and acting on the financial barometers of the operation. One of the most important of...
Don’t Overlook This Step When Servicing Brakes (VIDEO)

Don’t Overlook This Step When Servicing Brakes (VIDEO)

Don’t Overlook This Step When Servicing Brakes (VIDEO) Description A brake service job isn’t complete unless the reservoir cap’s diaphragm has been pushed back into place. This simple step is easy to forget, but it helps to reduce brake fluid contamination and ensure...