Why you should use standard operating procedures for customer communications.
Better ops with SOPs
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HOT OFF THE PRESS
Efficiency is the Name of the Game
Four proven ways to run a tighter ship at your shop.
Misfire Cause–ASE Practice Questions (VIDEO)
Technician A is diagnosing a misfire. He states that a misfire is caused by a fault in the ignition system and that new plugs and coils will repair the problem. Technician B says that a misfire is detected when the ECM detects a variation in crankshaft speed.
A History of the U.S. Presidential State Car (Part 2)
The commander-in-chief’s road transportation, from LBJ’s Lincoln Continental to “The Beast.”
ABOUT SHOP PRESS
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
What Happens When You Don’t Drain Your Air Compressor? (You Don’t Want to Find Out.)
The shop maintenance task you can’t afford to forget.
Stress Test Vehicle Grounds
Resistance is futile.
The Tightwad’s Way To Install Any Wheel Bearing Race
Stop beating your sockets to death.
Shop Profile: Locked N Loaded 4×4
Learn about a shop that’s making Jeeps all they can be.
Why you should empty the master cylinder before bleeding brakes (VIDEO)
Removing old fluid from a vehicle’s braking system can be a time-consuming chore, but it doesn’t need to be.
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Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
SHOP STUFF
Auto care news and advice you can use.
Don’t Get Hung Up on Hanging Calipers
A household trick to save time — and brake hoses.
Are You Adding Engine Oil the Wrong Way? (VIDEO)
Think you know how to pour oil out of a jug? Are you sure about that? Lemmy and Nick talk about the best oil pour techniques to avoid making a mess.
Dealers make house calls. Why not you?
Can independent repair shops benefit by offering mobile service to an increasingly immobile America?
What an oscilloscope shows that your DVOM can’t (VIDEO)
Your multimeter is a versatile tool. But for certain diagnostics, you need an oscilloscope to get a closer look at a vehicle’s electrical systems.
Tire techs: Elevate your work with this one humble task
A set of tires is expensive. Make it special.
VIDEOS
Store stuff in your glove box? Thank automobile pioneer Dorothy Levitt (VIDEO)
Ever wonder why virtually all cars and trucks have glove boxes? A visionary woman and her little book about driving changed in-vehicle storage over a hundred years ago.
Inside Global (Generic) OBD-II
You don’t need an expensive scan tool to diagnose the cause of an illuminated check engine light.
Time-Saving Tip for Bleeding Stubborn Brakes (VIDEO)
Some brake jobs can turn into headaches when small air bubbles get trapped within the caliper itself. To resolve the problem, you could pump the brakes over and over, or you could try this handy suggestion to free the air bubble and move on with the brake bleed process.