The struggle is real for many of your customers.
Technicians debate using the min/max function of a digital voltmeter to test the battery and charging system on a customer’s vehicle to determine if the alternator has failed. Who is correct?
Is this the only car part named after an actress?
Learn why it’s not a bad idea to charge a little more for the hassle.
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Auto care news and advice you can use.
Technician A says other codes should be diagnosed before replacing the converter for a P0420 code. Technician B says an upstream exhaust leak can trigger the code. Who is correct?
How one dealership stayed open through the uncertainty of a cyberattack.
Here are some tips to help get you started.
The most dangerous piece of equipment in a shop is often the most neglected.
Need a smooth finish on a part you’re cleaning up with a file? Lemmy shows how draw filing can achieve a clean result with a totally different method of holding a traditional file.
Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
Auto care news and advice you can use.
If you have to have them in the shop, endeavor to make politics polite.
Ever wonder why virtually all cars and trucks have glove boxes? A visionary woman and her little book about driving changed in-vehicle storage over a hundred years ago.
You don’t need an expensive scan tool to diagnose the cause of an illuminated check engine light.
Some brake jobs can turn into headaches when small air bubbles get trapped within the caliper itself. To resolve the problem, you could pump the brakes over and over, or you could try this handy suggestion to free the air bubble and move on with the brake bleed process.
71 years of success started at the end of the road.
Giorgetto Giugiaro influenced everything from groundbreaking supercars to beloved city vehicles.
Pete Meier explains why these single-use bolts should always be replaced for safety and proper function.
Customer satisfaction surveys should be clear, concise, and targeted.