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The best way to help customers find your auto repair shop

Description If your customers can’t easily find your location, hours, or contact information, you’ll clearly struggle to earn their business. That’s why creating and updating your Google Business account is both one of the simplest and most important things you can do...

How to service spark plugs the professional way

The spark plug has a tough job to do, and it has to do it under extreme conditions. The terminal (top) end of the spark plug is connected to a high voltage supply source, the ignition coil. As current flows from the coil, a voltage potential builds between the center...

Report: cars are the worst products for protecting user privacy

Data security is one of the most frequently cited arguments automakers make in their fight against right to repair. For instance, in a memo published last October by their advocacy group, they called a new right to repair ballot initiative in Maine a “monetizable data...

The pros (and more than a few cons) of chrome

My Shop Press colleague Lemmy and I have had an ongoing debate about chrome. Since I’m a lover of antique cars, particularly Tri-Five Chevys, you can guess that I’m a pretty big fan of chrome. I think it makes any car look luxurious and stylish. Lemmy, on the other...

PSA: Make sure your Loctite isn’t fake!

Loctite’s threadlocking compounds are used by automotive professionals everywhere to secure critical fasteners. Unfortunately, Loctite's popularity has resulted in a wave of counterfeit products that can look remarkably like the real deal. Everything from the bottle,...

Ferdinand Porsche: Engineering the Shape of Speed

How a visionary engineer shaped everything from early EVs to the world’s most iconic sports cars.

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Better ops with SOPs

Better ops with SOPs

Why you should use standard operating procedures for customer communications.

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