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FEATURE STORY

Hot Off the Press

Are automakers starting to rethink OTA microtransactions?

Over a year ago, I wrote a piece on this very media hub about the trend of auto manufacturers offering customers over-the-air (OTA) microtransactions to unlock options on their vehicles. I talked about what Tesla, BMW, VW, and Kia had introduced in that area, and...

Ten (sort of serious) questions every service writer should ask

At its core, writing service is information synthesis—collect, sort, simplify, regurgitate, repeat. Obtaining the raw information from techs and customers alike relies on prompts, usually in the form of a question. The correct question asked at the correct time pays...

Several tips to make brake line removal less of a headache

“Got a seven-foot section of brake line out without dropping the tank, cutting the line, or ruining a fitting. Today was a good day.” I sent that text to a friend of mine the other day. In a past life he was a wrench at a Cadillac dealer, so I think he sort of...

When Selling a Job, Get It In Writing (Not an Emoji)

Casual communication can have formal consequences.

HOT OFF THE PRESS

Check Engine Light On?

Check Engine Light On?

Grab a generic OBD-II scan tool and take these first steps to turn it off and keep it off.

ABOUT SHOP PRESS

Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.

SHOP STUFF

Auto care news and advice you can use.

Want to contribute an article to Shop Press?

Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.

SHOP STUFF

Auto care news and advice you can use.

Shop Profile: Top Auto Center

Shop Profile: Top Auto Center

Just when you thought The Golden Rule was out of style, this independent repair shop and used car sales center proves otherwise.

VIDEOS

Don’t Overlook This Step When Servicing Brakes (VIDEO)

Don’t Overlook This Step When Servicing Brakes (VIDEO)

A brake service job isn’t complete unless the reservoir cap’s diaphragm has been pushed back into place. This simple step is easy to forget, but it helps to reduce brake fluid contamination and ensure proper system function.