Which of the following is LEAST LIKELY to cause an oil leak? Our technicians have the answer.
Oil leak – ASE practice questions (VIDEO)
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HOT OFF THE PRESS
New techs: hang in there. An old transmission pan mystery exemplifies the difficulties of being a mechanic
What do you do when a part isn’t in an IPD/fiche?
Choosing the right brake fluid
Just because it says “DOT 4” on the bottle doesn’t mean it’s the correct DOT 4 for the vehicle.
Five ways repair shops can address the rising costs of car ownership
The struggle is real for many of your customers.
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SHOP STUFF
Auto care news and advice you can use.
Do You Survey Your Customers, and How?
Customer satisfaction surveys should be clear, concise, and targeted.
EGR system – ASE practice questions (VIDEO)
Under what conditions would the EGR system be expected to be operational? We have the correct answer.
A low-tech favor you can perform for every customer (and yourself)
Break out your paint pen—you’re the service writer now!
ASE test prep requires more than sample questions (VIDEO)
Do you have a study guide to prepare for your ASE exams? Which parts of that study guide do you use the most? Dorman Training Center instructor Pete Meier explains.
The TPMS tool that pays for itself
Why wouldn’t your shop purchase a few of these?
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SHOP STUFF
Auto care news and advice you can use.
Compression Testing | ASE Practice Questions (VIDEO)
All four cylinders are below specification by about the same amount. After performing a wet compression test, values remained unchanged. What could cause this condition?
Buy once, cry once: Auto parts that are worth the extra cost (VIDEO)
We’ve all heard the expression “buy once, cry once,” and for some auto parts, those are words of wisdom. For others, it might be an unnecessary expense.
Making your own gaskets? Get a hollow punch set for pro results. (VIDEO)
When it is necessary to make your own gaskets, small bolt holes are often the trickiest features to cut.
The best explanation of a differential is from 1937
Featuring state-of-the-art editing, this video is still relevant nearly a century later.
Rust exhaust hole – ASE practice questions (VIDEO)
Which of the following is the most critical result of a rust hole in an exhaust system?
VIDEOS
When NOT selling helps business
You don’t want to sell every job. Trust me.
Why “topping off” a gas tank can be an expensive mistake (VIDEO)
When the pump automatically shuts off after filling a vehicle’s tank, many people are tempted to add a little more gas. Unfortunately, this can do more harm than good, and the repair bills could add up quickly.
Why don’t you keep gloves in your car’s glove box? (VIDEO)
It isn’t the “registration and insurance card box,” after all.