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The fastest way to remove valves from a cylinder head (VIDEO)

Removing valves from a cylinder head should be done carefully if you have a notion to reuse the valves, springs, collars, and keepers. A spring compressor is the right tool for the job. That said, in my salvage yard days, I learned a trick I still use today if I’m...

Can the flat rate system work better for a team?

If you’ve been working in an automotive shop for longer than about fifteen minutes, you know what the flat-rate system is and how it works. The system promotes some behaviors and disincentivizes some others—for better or for worse. Over the years, I have become pretty...

Boomerang business cards: a quick sales tip

My first job writing service was at a now-defunct Goodyear/Kelly-Springfield tire dealer. The way my commission was structured, I didn’t make very much money unless I sold a lot of tires. But when I sold a lot of tires, money came pouring in—my per-tire cut went up,...

What kind of car is that? A primer on esoteric body styles.

We all deal with various body styles daily. I remember asking, “Lumina car or Lumina van?” in my salad days on the parts counter because I badly needed to know the body style for things like, say, a set of wiper blades. We all know the easy ones—sedan, convertible,...

Serviceability Hall Of Shame: CDJR batteries

Serviceability Hall of Shame is an occasional rant on vehicles that were simply not made mechanic-friendly. Have your own repair nightmare? Let us know at ShopPress@DormanProducts.com. Sometimes I marvel at the complexity of a task on a vehicle, and I’m sure you do,...

Is it OK to plug a tire? (VIDEO)

My career started with tire repairs, and I bet yours did, too. Depending on how many years ago that was, you may have been patching tires, plugging tires, or patch-plugging. I recall being told solemnly by my manager that I was never to plug a tire because it was...

Modern Power Window Switches: Smarter than You’d Think

Window buttons and toggles are going the way of the dodo. That’s by design.

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Misfire Cause–ASE Practice Questions (VIDEO)

Misfire Cause–ASE Practice Questions (VIDEO)

Technician A is diagnosing a misfire. He states that a misfire is caused by a fault in the ignition system and that new plugs and coils will repair the problem. Technician B says that a misfire is detected when the ECM detects a variation in crankshaft speed.

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