Skillful interrogation is a wonderful way to make your professional life easier. Here are a few suggestions on where to start.
Ten (sort of serious) questions every service writer should ask
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HOT OFF THE PRESS
Do you mind working on customer vehicles equipped with dash cams?
As dashboard cameras become more common, repair professionals should know how to deal with them.
The story of the very first reverse gear in an American car
Reverse is an innovation that’s easy to take for granted—but it was a revolutionary addition to the automobile.
How to get a little more (temporary) performance out of your air impact gun
“Rebuild in a can” is not the right way to fix the tool, but it will get you by until you can repair it correctly.
ABOUT SHOP PRESS
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
A History of the U.S. Presidential State Car (Part 1)
The commander-in-chief’s road transportation, from Pierce-Arrow cars to the Kennedy Lincoln Continental.
March Automotive Horoscopes
We read the astrological signs and predicted your automotive future.
TECHNICIAN CHALLENGE: The Mystery Box
The Proving Grounds crew is back again for a new grudge match in the garage called The Mystery Box.
Beverly Hills auto body shop launched a jewelry business using scrap metal from luxury cars
CRASH Jewelry uses real fenders, doors and hoods from high-end vehicles to make cuffs, earrings, necklaces and more.
Your customers are using their HVAC systems wrong
It’s up to you to tell them why.
Want to contribute an article to Shop Press?
Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
SHOP STUFF
Auto care news and advice you can use.
DIYers: Yes, You Can Handle a Window Regulator Replacement
Here are some tips to help get you started.
There really are a ton of automotive door styles
Largely supercar fare, wild points of entry have no shortage of variety.
Is your shop ready for the 4-day work week?
A shop foreman who did it for a year gained some firsthand experience that might help you answer the question.
The rarely seen control arm-mounted trailer ball rears its head
I really hope the whole week doesn’t go like this.
Let’s hear it for the mighty roach coach
In spite of the not-so-savory name, this ancillary piece of daily life in the shop is a beloved tradition in the automotive industry.
VIDEOS
Maine voters approve ballot measure requiring automakers to share diagnostic system access
With 84% approval, it’s the latest electoral show of support for providing owners and independent garages with more ability to repair motor vehicles.
Thread repair for mechanics: an incomplete guide to essential products and procedures
Proper tooling and techniques are critical to repairing threads—and if you’re a mechanic, neither are marketed well to you.
The one part of the car you’ll never install for a customer
DIFM customers just won’t purchase this common underhood part.