This seemingly-impolite question can defuse tense situations in the shop or auto parts store.
The aggressive question you can ask that instantly calms a customer down
read more
HOT OFF THE PRESS
The best auto racing movies to convert non-racing fans
There are two kinds of people in the world: race fans and people who haven’t watched these movies.
A few tips for tow truck operators
Hookin’ ain’t easy. Here’s what I wish I knew on Day 1.
The $2.5 million man: hire the right manager for your shop if you want to run with the big dogs
Starting a shop and managing it to the big leagues require very different skills. Odds are you don’t have both, and that’s okay.
SHOP STUFF
Auto care news and advice you can use.
Drag racing semi-trucks (VIDEO)
Smokin’ tires and smokin’ stacks!
Mechanics React: Dorman techs react to customer car care issues (VIDEO)
Watch the Dorman mechanics watch videos. It’s better than it sounds, we promise.
What’s the next big powerplant fad?
Fashion moves faster than block design, but trends still exist. What’s the next one?
Ew, gross: are there cars you won’t service?
Every mechanic has a story about a vehicle that was too nasty to work on. What’s your limit?
How long should a car last?
Do rising car prices portend rising service life?
ABOUT SHOP PRESS
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
Brake drum – ASE practice questions (VIDEO)
What do you check during drum brake service?
Photo Gallery: Tate Automotive in Cross Plains, Tennessee
Our photographer Mike Apice was recently visiting a Dorman facility in Portland, Tennessee, when he stopped in to a small repair shop in nearby Cross Plans. Here’s a look inside.
A sheep at the wheel: what I learned at the Ford ST SUV Experience
My new Explorer ST goes like a scalded dog. Ford’s Performance Driving School taught me how to avoid getting bitten.
13 of the craziest motor sports you can find on YouTube
Let’s watch the most creative and crazy sports involving four (and two) wheels on YouTube.
Serviceability Hall Of Shame: captive chassis mounts
When released from captivity, these things will give ya a case of the spins.
VIDEOS
February Automotive Horoscopes
We read the astrological signs and predicted your automotive future.
Could Tesla actually be making their vehicles less expensive to fix?
Elon Musk says Tesla Insurance is pushing automaker to simplify designs and increase parts availability.
Clean the #&@$ing snow off the roof of your car or truck
Driving around with a bunch of snow on top of your vehicle is not only unsafe, but also illegal in many places