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A low-tech favor you can perform for every customer (and yourself)

In the modern age, it’s plenty easy to pull a vehicle’s service history; even the smallest shops have implemented shop management software. Paper tracking has become less and less important as time has marched on. Similarly, customers are less and less likely to keep...

ASE test prep requires more than sample questions (VIDEO)

Description Do you have a study guide to prepare for your ASE exams? Which parts of that study guide do you use the most? Dorman Training Center instructor Pete Meier explains why you need to look at more than the sample question section in the back of the...

The TPMS tool that pays for itself

If you’re a regular Shop Press reader, you’ve met Chris before. (He’s hilariously identified some dash lights and also is better at identifying auto parts by feel than anyone else I know.) I’ve worked here for a while, but his tenure bests mine. The other day we were...

Tapping V6 – ASE practice questions (VIDEO)

Description Two technicians are examining a tapping sound coming from a V6 engine. Technician A says the noise could be caused by a bent pushrod. Technician B says the noise could be caused by escaping exhaust gas. Who is correct?More ASE Practice Questions

Buy once, cry once: Auto parts that are worth the extra cost (VIDEO)

Description We’ve all heard the expression “buy once, cry once,” and for some auto parts, those are words of wisdom. For others, the extra costs are unnecessary, and economical parts can be used instead. It’s up to you to explain the differences to your customers....

The best explanation of a differential is from 1937

The first time I saw this video, I was hooked because I’m natively a bike guy and it starts off with motorcycle stunt riding. But the guys horsing around on those ol’ Harley VLs actually are the producer’s interesting and educational way to visually demonstrate why a...

Rust exhaust hole – ASE practice questions (VIDEO)

Description Which of the following is the most critical result of a rust hole in an exhaust system? A) Escaping exhaust gas B) Failed inspection C) Excessive noise D) High cost of repairMore ASE Practice Questions

PSA: Make sure your Loctite isn’t fake!

PSA: Make sure your Loctite isn’t fake!

Loctite’s threadlocking compounds are used by automotive professionals everywhere to secure critical fasteners. Unfortunately, Loctite’s popularity has resulted in a wave of counterfeit products that can look remarkably like the real deal. Everything from the...
PSA: Check that cabin air filter

PSA: Check that cabin air filter

Most of us know that we should change the filter in our home heating and air conditioning system monthly, but why? What does it do? The role of the filter is twofold. First, it traps dirt, dust, pet dander, pollen and other allergens and helps keep the air you’re...
Exhaust tips: three ways to fine-tune your method

Exhaust tips: three ways to fine-tune your method

Exhaust work is straightforward and (I think) easy to understand. If you’ve got a lift and a ‘cety torch, it really should be gravy work. That said, I have made plenty of my own mistakes and repaired the mistakes of others. Hopefully this article helps a few of you...
Four not-so-obvious ways grease can come in handy

Four not-so-obvious ways grease can come in handy

I like grease. You may or you may not, but as a very cheap staple of most shops, I’ve learned to use it in a few unconventional ways, which has made me like it more. Here are a few times plain ol’ grease is what you should reach for. Vertically-oriented O-rings...
Two A/C checks you don’t wanna skip

Two A/C checks you don’t wanna skip

If you’ve already invested in RRR (recovery/recycle/recharge) machine equipment necessary to service vehicles with R1234yf, you may have also already learned that performing a refrigerant identification test prior to recovering what is in the customer’s vehicle is...