Maybe there’s a reason “upsell” has become a dirty word—and it might be your fault.
Service Writing Tip: Justify Your Recommendations
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The Future of the Trade Needs Us
Take a step back for a moment and look at how far this industry has come. Modern technicians routinely diagnose and repair vehicles that are more advanced than anything the industry has seen before. Today’s repair pros navigate electrical systems, software,...
Harley Earl: The Designer Behind the Corvette, Tailfins, and Jet Era Concept Cars
One could argue that if there were a Mount Rushmore of automotive designers, Harley Earl’s face would be carved into the granite before anyone else’s. Long before automakers obsessed over focus groups and wind tunnels, Earl understood something...
Is Your Shop Ready? ASCE 2025 Report Card Ranks U.S. Road Systems a D+
Every four years, the American Society of Civil Engineers (ASCE) releases a report card for America’s infrastructure, evaluating and grading across 18 categories like condition, funding, and resilience. In the most recent 2025 report, one of the more notable findings...
A Brighter Future: The History and Evolution of Car Headlights
Every piece of a car’s puzzle shapes its identity: exterior design, performance, power, technology, or the badge on the hood. What’s easy to overlook is how these components have evolved over time. Every part of a vehicle has its own history of innovation, all the way...
Boost Isn’t New! A History of Turbocharged Cars
It seems every automaker has jumped on the forced induction bandwagon over the last decade. While some say there is no replacement for displacement, a turbocharged engine makes a pretty good argument to the contrary. Turbocharging is hardly new, though. You can read...