Help your customers prioritize their repairs and they’ll keep coming back.
Break down ROs into three boxes
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HOT OFF THE PRESS
The aggressive question you can ask that instantly calms a customer down
This seemingly-impolite question can defuse tense situations in the shop or auto parts store.
The most entertaining social media accounts to follow for car enthusiasts in 2023
23 of the most informative, interesting, and funny car-related accounts on the socials
Catalytic converters are the coolest car parts that get no respect
Despite being fascinating, breakthrough innovations, they were hated when first introduced, and are now routinely stolen for scrap.
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Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
When a Voltmeter Isn’t Enough (Video)
Many high-end scan tools come with a capable digital storage oscilloscope. Time to put that tool to work.
Take it from a moron like me: giving customers advance notice of preventive maintenance works!
Giving customers like me a heads-up about recommended maintenance will help us, and yourself.
Should a repair shop be liable for fixing a vehicle involved in a hit and run?
A new bill in Pennsylvania would create an alert system that service centers would need to regularly check.
Serviceability Hall Of Shame: CDJR batteries
Who puts a battery in a fender? Quite a few mechanics, that’s who.
Is it OK to plug a tire? (VIDEO)
Some sources say you should never, ever plug a tire … despite the fact that trained professionals have been doing it for decades. We debate.
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SHOP STUFF
Auto care news and advice you can use.
Are You Properly Checking Hub Bearings For Wear? (VIDEO)
Pete Meier explains how a dial indicator is necessary for a true wear check.
Whaddya call two hybrid Toyotas?
Latin is a language, as dead as it can be/It killed the ancient Romans, and now it’s killing me.
Godspeed, Pat
Pat Goss, arguably America’s most famous mechanic, has died.
Let’s bring back this tiny piece of archaic automotive technology
It’s a tiny step on the manufacturing line, but boy, drain plugs save mechanics a ton of time.
Break down ROs into three boxes
Help your customers prioritize their repairs and they’ll keep coming back.
VIDEOS
The worst cars are the best classrooms
They don’t build ‘em like they used to, and that’s a shame.
What are the sockets and wrenches you can do without?
There are definitely useless sizes. Or are there?
The surreal appeal of steel wheels
Why does a set of steelies on the right vehicle hold such allure?