Pete Meier, one of our Dorman Training Center instructors, is a pretty smart cat. Since the day I’ve met him, he’s made it clear that the lab scope is one of his favorite tools and that not using one is a mistake. Now I’ve put a lot of miles on my DVOM over the years,...

In the modern age, it’s plenty easy to pull a vehicle’s service history; even the smallest shops have implemented shop management software. Paper tracking has become less and less important as time has marched on. Similarly, customers are less and less likely to keep...

If you’re a regular Shop Press reader, you’ve met Chris before. (He’s hilariously identified some dash lights and also is better at identifying auto parts by feel than anyone else I know.) I’ve worked here for a while, but his tenure bests mine. The other day we were...