Their emergency shouldn’t be yours unless they pay a premium to fix it.
I’ll gladly pay an independent shop more for a rush repair, and I’m not alone
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HOT OFF THE PRESS
The best way to help customers find your auto repair shop
If your customers can’t easily find your location, hours, or contact information, you’ll clearly struggle to earn their business. Here is a tip to help.
TECHNICIAN CHALLENGE: Can you identify these dash lights? PART 2 (VIDEO)
Think you know your dash lights? Shop Press contributors Keith, Miriam, Chris, and Greaser try their best to identify all kinds of lights, symbols, and indicators.
How to service spark plugs the professional way
Spark plugs have a tough enough job to do—don’t make it any harder by servicing them improperly!
ABOUT SHOP PRESS
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
Why Some Vehicles Have More Than One Spin-on Filter (VIDEO)
Ever spot what appears to be a second oil filter under a vehicle? Lemmy and Nick discuss the advantages of spin-on transmission filters for fluid protection and service.
What’s the weirdest thing you’ve ever seen in a vehicle?
Every tech has a story. What’s yours?
The bumpy story of vinyl record players in cars
Despite being obviously ill-suited for use in vehicles, I still want to find a workable solution for installing a record player in my car.
U.S. parents becoming slightly more likely to recommend their kids pursue trades, although prefer electrician and plumber over mechanic
New report from IMR Inc. measures household perception of trade professions to help the automotive industry attract more skilled workers.
Chasing down Volkswagen’s best-selling sausage
For decades, VW served its workers a unique German dish that I had to try for myself: currywurst.
Want to contribute an article to Shop Press?
Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
SHOP STUFF
Auto care news and advice you can use.
Shop Profile: Locked N Loaded 4×4
Learn about a shop that’s making Jeeps all they can be.
How accurately can you torque a fastener? (VIDEO)
Torquing accurately without a torque wrench is harder than it sounds, as you can see we learned in this contest in the Dorman Proving Grounds.
Hidden external speakers are changing the soundscape of our streets
One of the most noticeable changes we’ll experience with more electric vehicles will be the noises from their acoustic vehicle alert systems, or AVAS.
Automotive technical schools just saw the largest graduation drop in a decade
Troubling new report from TechForce Foundation shows that fewer and fewer people are graduating from technical schools with automotive degrees.
November Automotive Horoscopes
We read the astrological signs and predicted your automotive future.
VIDEOS
Why sidewall styling is both worthless and wonderful for drivers and tire shops
The appearance of off-road prowess while maintaining on-road comfort is what motorists want. Tire salesmen, take advantage.
Surprise: having snacks and phone chargers in your repair shop’s waiting room makes customers happier
A recent J.D. Power study found that a few simple amenities in your service center’s lobby go a long way toward making your customers want to come back, but few businesses have them.
Exhaust tips: three ways to fine-tune your method
Exhaust work is straightforward and (I think) easy to understand. Here are some pointers for service techs to avoid comebacks when hanging pipe.