Skillful interrogation is a wonderful way to make your professional life easier. Here are a few suggestions on where to start.
Ten (sort of serious) questions every service writer should ask
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HOT OFF THE PRESS
Don’t let your scanner go unprotected
Faults in the car pay you. Faults in the scanner cost you.
One lesson is harder for more experienced techs to learn than their rookie counterparts (VIDEO)
If you’re an experienced technician, you may feel as though you’ve seen everything, but don’t let your knowledge prevent you from learning more.
Give your customers extra grease
Especially for your mechanically-inclined clientele, sometimes a fingerful of clean grease is a lifesaver.
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SHOP STUFF
Auto care news and advice you can use.
Interpreting Compression Tests–ASE Practice Questions (VIDEO)
Technician A completed a compression test, noting high readings suggest an exhaust restriction, while Technician B says the test checks volumetric efficiency.
What are your least favorite repair jobs? (VIDEO)
Life can’t all be brake jobs and pre-delivery inspections. Beating time is the name of the game, but it doesn’t always work out. Watch as a few Dorman mechanics talk about the jobs that make more sweat than bread in this video.
PSA: Take a quick look at your punches and chisels (and be sure they’re ready for service)
Dressing chisels and punches, however, is a housekeeping task I’ve found not everyone knows they should be doing, and dress your punches and chisels!
The best auto racing movies to convert non-racing fans
There are two kinds of people in the world: race fans and people who haven’t watched these movies.
A few tips for tow truck operators
Hookin’ ain’t easy. Here’s what I wish I knew on Day 1.
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SHOP STUFF
Auto care news and advice you can use.
When a Voltmeter Isn’t Enough (Video)
Many high-end scan tools come with a capable digital storage oscilloscope. Time to put that tool to work.
Why you should add a spring hook to your toolbox
It’s the perfect tool for some jobs.
March Automotive Horoscopes
We read the astrological signs and predicted your automotive future.
TECHNICIAN CHALLENGE: The Mystery Box
The Proving Grounds crew is back again for a new grudge match in the garage called The Mystery Box.
Beverly Hills auto body shop launched a jewelry business using scrap metal from luxury cars
CRASH Jewelry uses real fenders, doors and hoods from high-end vehicles to make cuffs, earrings, necklaces and more.
VIDEOS
Top 5 mechanical oddities on RHD vehicles, and how to deal with them if one rolls into your shop
Working on a right-hand drive vehicle requires deviating slightly from a mechanic’s routine.
The only two mistakes you can make on your first timing belt job (and why you shouldn’t worry about them)
T-belts aren’t scary at all.
Ten (sort of serious) questions every service writer should ask
Skillful interrogation is a wonderful way to make your professional life easier. Here are a few suggestions on where to start.