Ever wonder why virtually all cars and trucks have glove boxes? A visionary woman and her little book about driving changed in-vehicle storage over a hundred years ago.
Well, if you clicked on the title you have an answer to that question, I’m sure, and probably have an opinion on it. As the automatic transmission ascends to complete ubiquity, I would be curious to know what ratio of techs and writers in your shops can row their own...
Description Want to make your vehicle last? Not sure how to talk to a shop about car repairs? Nick and Lemmy offer their five top recommendations for maintaining both your vehicle and your relationship with the auto repair pros you trust to handle maintenance, service...
I recently was talking to someone about how complex modern systems have gotten, and realized my unwilling conversational victim wasn’t sure why things had gotten so complex and if that was a good thing or not. “Even the lights are difficult!” the exasperated fella...
Description Ready to grow your shop’s business with fleet maintenance, service and repairs? Fleets are a smart target when looking to boost the volume and predictability of your work. Get the information counterpeople, service writers, techs and shop owners need to...
Disclaimer: I purchased these tools at full retail price at my own expense, with no compensation to write about the items.If you read Shop Press regularly, you may be thinking, man, those guys really love punches. You wouldn’t be wrong. We’ve written about big huge...
I would bet that you and most other Shop Press readers have a pretty good handle on how to use a torque wrench. You aren’t going to get far in this industry without a proficient understanding of how to employ and care for these precision instruments. And if you’re...
Given how often Stephen King references cars in his books, it’s no surprise that he’s owned some classic cars himself, including a Cadillac El Dorado and a Lincoln Continental. But not all of the cars that he features in his books are of the killer variety: sometimes...
Like a clueless lumberjack who couldn’t see the forest for the trees, it took me longer than it should have to figure out the secret to Top Auto Center’s success. It was hiding in plain sight and sound in the overflowing lot of cars and trucks awaiting service, sale...
As a new tech, all I did was borrow tools from mechanics who were good to me. They usually lent and trained me on etiquette just after. (If you need to borrow it more than once or twice, maybe you ought to buy your own.) It’s not that often that I find myself without...
Recently I had occasion to watch the following video from Dorman Training Manager (and ASE Master Tech) Pete Meier: I was fortunate enough to be there live and talk to Pete after he was done shooting, and this video really stuck with me. If you think about it, the...
This article is a quick reminder to buy (and use!) a surge protector on your (or your shop’s) scan tool(s). The modern vehicle scanner has WiFi, a screen, and touch input. It is, for all intents and purposes, a computer, and it doesn’t like “dirty” power. Protect it...
I’ve mentioned the easy business you can score by offering to perform trailer service for customers that pull. When doing a job not long ago, someone asked me why I was adding lubricant to the dust caps. It’s a fair question. When getting into bearings, I know I’m...
Disclaimer: I purchased this tool at full retail price at my own expense, with no compensation to write about the item. I was watching a video the other day of Eric O. at South Main Auto replacing a manifold on a Pentastar. We have a little experience with that here...
A vehicle recently came to me that made me feel pretty terrible. The customer was not happy, and I know for a fact the shop lost money on the job, so presumably they were unhappy, too. The vehicle—and scenario—seemed ripe for a quick story, because there were so many...
