Why you should use standard operating procedures for customer communications.
Better ops with SOPs
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HOT OFF THE PRESS
Troubleshooting Fuel Trim–ASE Practice Questions (VIDEO)
Technician A and Technician B are discussing ways to use fuel trim as a troubleshooting aid. Technician A says that fuel trims that are correcting for a lean condition at high RPM and load conditions indicates a problem in fuel delivery. Technician B says that this condition is caused by a vacuum leak.
Add or Delete These Simple Parts to Help Customers Save Money
Use it or lose it. Looking for an easy way to win over your customers that they’ll enjoy every time they drive? Look at their vehicles from a hypermiler’s perspective.
Are You Properly Checking Hub Bearings For Wear? (VIDEO)
Pete Meier explains how a dial indicator is necessary for a true wear check.
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SHOP STUFF
Auto care news and advice you can use.
Sergio Pininfarina: Sculpting Speed and Beauty in Metal (Part 1)
Tracking Pininfarina’s career from the beginning to 1987.
Basic Brake Fluid Testers Are Far More Sophisticated Than You’d Expect
Peering inside the inner workings of a deceptively complex tool
Why We Take the Negative Battery Cable off First and Put It on Last (VIDEO)
Lemmy explains why this basic task always comes before removing the positive cable to help you understand the theory behind the practice.
Stress Test Vehicle Grounds
Resistance is futile.
The Tightwad’s Way To Install Any Wheel Bearing Race
Stop beating your sockets to death.
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SHOP STUFF
Auto care news and advice you can use.
What Happens When You Don’t Drain Your Air Compressor? (You Don’t Want to Find Out.)
The shop maintenance task you can’t afford to forget.
Why you should empty the master cylinder before bleeding brakes (VIDEO)
Removing old fluid from a vehicle’s braking system can be a time-consuming chore, but it doesn’t need to be.
Check Out This Hacky Diag Tool
Why build what you can buy inexpensively?
Are You Adding Engine Oil the Wrong Way? (VIDEO)
Think you know how to pour oil out of a jug? Are you sure about that? Lemmy and Nick talk about the best oil pour techniques to avoid making a mess.
Dealers make house calls. Why not you?
Can independent repair shops benefit by offering mobile service to an increasingly immobile America?
VIDEOS
Betcha Haven’t Serviced the Tool You Use on Every Job
The most dangerous piece of equipment in a shop is often the most neglected.
The Other Way to Use a File that Many Mechanics Don’t Know (VIDEO)
Need a smooth finish on a part you’re cleaning up with a file? Lemmy shows how draw filing can achieve a clean result with a totally different method of holding a traditional file.
Commercials That Make Technicians and Dealers the Stars of the Show
Here are some outlandish—and not so outlandish—examples of mechanic and dealership TV commercials.