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Ten (sort of serious) questions every service writer should ask

At its core, writing service is information synthesis—collect, sort, simplify, regurgitate, repeat. Obtaining the raw information from techs and customers alike relies on prompts, usually in the form of a question. The correct question asked at the correct time pays...

Several tips to make brake line removal less of a headache

“Got a seven-foot section of brake line out without dropping the tank, cutting the line, or ruining a fitting. Today was a good day.” I sent that text to a friend of mine the other day. In a past life he was a wrench at a Cadillac dealer, so I think he sort of...

A comprehensive primer on the automotive right to repair debate

I began my wrench-turning career back in the late ‘70s when cars still used carbureted engines with mechanical points ignition systems. I’ve witnessed firsthand the evolution of what once were primarily mechanical systems controlling major engine and vehicle functions...

What is the best type of air filter? (VIDEO)

Description Air filter elements come in a variety of shapes and designs, but which one is right for you? Nick and Greaser discuss the advantages and drawbacks of three air filter designs, including filtration effectiveness, airflow, serviceability, overall size, and...

Hybrid A/C Compressor Oil-ASE Practice Question (VIDEO)

On a hybrid vehicle’s air conditioning system that utilizes a high voltage electrical compressor, can only the oil specified by the vehicle manufacturer should be used in the compressor or is PAG oil is acceptable for use in an electric vehicle’s compressor?

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ABOUT SHOP PRESS

Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.

SHOP STUFF

Auto care news and advice you can use.

LT-series vs. P-series tires

LT-series vs. P-series tires

The truck and SUV have never been more prolific than they are today. Learn when to sell each type of these tires.

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SHOP STUFF

Auto care news and advice you can use.

VIDEOS

Better ops with SOPs

Better ops with SOPs

Why you should use standard operating procedures for customer communications.