This seemingly-impolite question can defuse tense situations in the shop or auto parts store.
The aggressive question you can ask that instantly calms a customer down
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HOT OFF THE PRESS
The fastest way to remove a Woodruff key (VIDEO)
Watch as Lemmy demonstrates the fastest, easiest way to remove a Woodruff key using a common tool that might surprise you. Give it a try next time!
Seven tips to help you pass your ASE exams
There’s no magic bullet, but sometimes one or two answers is the difference between pass and fail.
What are your least favorite repair jobs? (VIDEO)
Life can’t all be brake jobs and pre-delivery inspections. Beating time is the name of the game, but it doesn’t always work out. Watch as a few Dorman mechanics talk about the jobs that make more sweat than bread in this video.
SHOP STUFF
Auto care news and advice you can use.
Battery date codes are painfully unstandardized and you’re better off without them
Don’t waste your time with codebreaking. Just grab a paint pen.
RIP iPod, the best way to listen to music in your car, maybe ever
Apple recently announced they are fully discontinuing the iPod, a product that is possibly the greatest way to listen to music in your car, ever.
VIDEO: (Spoiler within) Crimp or solder?
An unfair and unbalanced review of different ways to make electrical connections.
Where do you leave your hitch?
In the receiver? In the bed? On a shelf?
5 unconventional brake job tips
Tip #1: stop calling it a “brake job.”
ABOUT SHOP PRESS
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
Rust belt vs salt belt: Do you know the difference? (VIDEO)
The Rust Belt and the Salt Belt may sound similar, and you might even hear them used interchangeably, but they are distinct names that any automotive professional or enthusiast should know. Take a few seconds to get the real story on these terms.
Mechanics React: Can you diagnose a vehicle’s problem just from the sound? (VIDEO)
Nick and Lemmy, Dorman employees and mechanics, took a gander at a few internet videos and did their best at diagnosing via the Internet.
Quick tip for greasing clogged fittings
What to do if grease is going everywhere but where you want it.
Which type of salvage yard do you prefer?
There are more variables than you might think
VIDEO: The fastest way to remove a wiper arm
An inexpensive tool that’s worth its weight in gold.
VIDEOS
There really are a ton of automotive door styles
Largely supercar fare, wild points of entry have no shortage of variety.
Is your shop ready for the 4-day work week?
A shop foreman who did it for a year gained some firsthand experience that might help you answer the question.
The rarely seen control arm-mounted trailer ball rears its head
I really hope the whole week doesn’t go like this.