This seemingly-impolite question can defuse tense situations in the shop or auto parts store.
The aggressive question you can ask that instantly calms a customer down
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HOT OFF THE PRESS
Witness marks: your reassembly guide when the service manual isn’t enough
Examining the parts closely can yield valuable clues for putting a machine together.
The aggressive question you can ask that instantly calms a customer down
This seemingly-impolite question can defuse tense situations in the shop or auto parts store.
The most entertaining social media accounts to follow for car enthusiasts in 2023
23 of the most informative, interesting, and funny car-related accounts on the socials
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SHOP STUFF
Auto care news and advice you can use.
Watch this video on the four stages of grief for mechanics
A Facebook reel that applies a psychological model to wrenching.
Is that catalytic converter actually bad? (VIDEO)
Diagnosing a catalytic converter isn’t always the most straightforward process. Here are some tips from Nick and Lemmy at Dorman on what to watch out for.
5 surprising facts from the 2023 Auto Care Association Factbook
Convenience is king for independent shops, EV owners love dealerships, car materials are changing, and more.
What do techs recommend for a “car crate?”
What are the essentials you recommend every motorist keep on board?
RIP iPod, the best way to listen to music in your car, maybe ever
Apple recently announced they are fully discontinuing the iPod, a product that is possibly the greatest way to listen to music in your car, ever.
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Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
SHOP STUFF
Auto care news and advice you can use.
Fronting & facing and staging orders: the fast track to the wholesale parts counter
Putting up freight and pulling orders is more than busywork. It’s tuition.
Where do you leave your hitch?
In the receiver? In the bed? On a shelf?
5 unconventional brake job tips
Tip #1: stop calling it a “brake job.”
Windshield wipers have had a surprisingly messy evolution
There are literally thousands of wiper-related patents, stretching over a century, and we’re still looking to build better designs today.
Mechanics React: Can you diagnose a vehicle’s problem just from the sound? (VIDEO)
Nick and Lemmy, Dorman employees and mechanics, took a gander at a few internet videos and did their best at diagnosing via the Internet.
VIDEOS
How to find a good auto repair shop, according to actual repair professionals (VIDEO)
There’s lot of advice out there about how to choose a reliable mechanic. We asked mechanics what they would advise.
The worst cars are the best classrooms
They don’t build ‘em like they used to, and that’s a shame.
What are the sockets and wrenches you can do without?
There are definitely useless sizes. Or are there?