Their emergency shouldn’t be yours unless they pay a premium to fix it.
Read more from Lee Procida
Surprise: having snacks and phone chargers in your repair shop’s waiting room makes customers happier
A recent J.D. Power study found that a few simple amenities in your service center’s lobby go a long way toward making your customers want to come back, but few businesses have them.
Low new car inventory, inflation, and rising interest rates have all caused people to keep their vehicles at historic levels.
Despite being fascinating, breakthrough innovations, they were hated when first introduced, and are now routinely stolen for scrap.
CRASH Jewelry uses real fenders, doors and hoods from high-end vehicles to make cuffs, earrings, necklaces and more.
Elon Musk says Tesla Insurance is pushing automaker to simplify designs and increase parts availability.
Autocare Haven uses donations and volunteers to subsidize service for vets, seniors, single parents and others.
Our favorite and most popular articles and videos from the first year of ShopPress.com.
Colorado, Michigan, Minnesota, Ohio, Vermont, even Arizona, and many other state and city government fleets have held naming contests for their winter service vehicles. But who has the best?
U.S. parents becoming slightly more likely to recommend their kids pursue trades, although prefer electrician and plumber over mechanic
New report from IMR Inc. measures household perception of trade professions to help the automotive industry attract more skilled workers.
One of the most noticeable changes we’ll experience with more electric vehicles will be the noises from their acoustic vehicle alert systems, or AVAS.
Troubling new report from TechForce Foundation shows that fewer and fewer people are graduating from technical schools with automotive degrees.
Door striker bolts became known as Nader pins after “Unsafe at Any Speed” caused a national uproar and led to the first FMVSS rules.