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Dead Battery? (Video)

Description With dozens of electronic control units on automobiles built in the last 25 years, incidents of battery drain caused by an ECU that will not turn off when it is supposed to are on the rise. Tracing the ultimate cause can be made easier, though, if you know...

Check Engine Light On?

Diagnosing an illuminated check engine light (CEL) is something professional technicians do on an everyday basis. The key to a correct diagnosis is following a logical diagnostic process and gathering the information you need to isolate and repair the cause. The...

CDK Global Outage: The Aftermath.

Nobody wants to hear it, but cyberattacks and ransomware are part of a complicated new reality for the digital systems supporting the auto repair industry. Are you prepared? Months after the CDK Global outage ravaged the auto repair industry, there are still lingering...

DIYers: Yes, You Can Handle a Window Regulator Replacement

I’ve had an ongoing disagreement with a few of my Shop Press colleagues for some time now. Personally, I believe that replacing a window regulator is a perfect job for a DIYer. I mean, I’ve done them myself, and I barely even consider myself a DIYer. However, some of...

Betcha Haven’t Serviced the Tool You Use on Every Job

The most dangerous thing we do all day long is one most of us don’t think about: we raise a vehicle weighing a ton or three high in the air and work beneath it. And yet, lifts aren’t maintained well in most shops. I’ve seen lifts out of plumb, bent legs, lifts with...

Commercials That Make Technicians and Dealers the Stars of the Show

Recently, I stumbled across some old TV commercials for a car repair and maintenance shop that took me back. You see, in the late ‘80s and early ‘90s, some commercials ran for a local shop called ABE Car Care Center. These commercials featured two gentlemen with thick...

The best auto racing movies to convert non-racing fans

The best auto racing movies to convert non-racing fans

There are two kinds of people in the world: race fans and people who haven’t watched these movies. If you’re not a fan, auto racing may seem like sort of the Earth-borne equivalent of space exploration: an oddly unsatisfying venture hallmarked by astronomical costs...
Is your shop ready for the 4-day work week?

Is your shop ready for the 4-day work week?

You’re probably already familiar with a growing movement to shorten the typical work week to just four days. Business journals, TV news, and social media outlets have covered the subject exhaustively in the last year or so, often in the same breath as “COVID-19” and...
A day in the life of a service writer (VIDEO)

A day in the life of a service writer (VIDEO)

A day in the life of a service writer (VIDEO) Description The hardest job in an automotive shop might just be that of the service writer. Taking heat from the boss, the techs, and the customers isn’t easy. That the role is for dynamic individuals becomes...