Ever wonder why virtually all cars and trucks have glove boxes? A visionary woman and her little book about driving changed in-vehicle storage over a hundred years ago.
I recently was talking to someone about how complex modern systems have gotten, and realized my unwilling conversational victim wasn’t sure why things had gotten so complex and if that was a good thing or not. “Even the lights are difficult!” the exasperated fella...
Description Ready to grow your shop’s business with fleet maintenance, service and repairs? Fleets are a smart target when looking to boost the volume and predictability of your work. Get the information counterpeople, service writers, techs and shop owners need to...
Disclaimer: I purchased these tools at full retail price at my own expense, with no compensation to write about the items.If you read Shop Press regularly, you may be thinking, man, those guys really love punches. You wouldn’t be wrong. We’ve written about big huge...
I would bet that you and most other Shop Press readers have a pretty good handle on how to use a torque wrench. You aren’t going to get far in this industry without a proficient understanding of how to employ and care for these precision instruments. And if you’re...
Given how often Stephen King references cars in his books, it’s no surprise that he’s owned some classic cars himself, including a Cadillac El Dorado and a Lincoln Continental. But not all of the cars that he features in his books are of the killer variety: sometimes...
Like a clueless lumberjack who couldn’t see the forest for the trees, it took me longer than it should have to figure out the secret to Top Auto Center’s success. It was hiding in plain sight and sound in the overflowing lot of cars and trucks awaiting service, sale...
What are the top two causes of premature engine wear and engine component failure? The first is lack of maintenance, specifically going too long between oil changes. Whether you’re taking care of the family grocery hauler or you do this kind of work for a living, it...
If you’re a tech of a certain age, you’ll remember a time when a bead seating air tank was a somewhat exotic tool. Today, seating low-pro tires that have sidewalls resembling rubber bands is the norm and use of tools beyond the bead seater on the tire machine is the...
“Every time I walk into this place, you guys clean me out for a few grand.” I’m sure you’ve heard some variant of that if you’ve written service. Part of the reason is that the value of preventative maintenance is just lost on some vehicle owners. (“Don’t try to...
Holistic seems to be a buzzword that’s (over)used in medicine. From a medical diagnosis perspective, that word may cause you to roll your eyes, but not a bad way to think about automotive diagnostics. If you work on a counter, approaching repair holistically helps...
While their interest in learning a skilled trade continues its precipitous decline, American youth and young adults seemingly cannot break eye contact with their phone screens. Coincidence? I think not, and humbly offer all parents a suggestion to help alter the...
My first job writing service was at an indie Goodyear tire dealer. I was pretty green, and I made a lot of mistakes. For instance, I heard some variant of this more than once: “Yeah, the customer told you they had a slow leak, but you forgot to ask which tire,...