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Give your customers extra grease

I’ve mentioned the easy business you can score by offering to perform trailer service for customers that pull. When doing a job not long ago, someone asked me why I was adding lubricant to the dust caps. It’s a fair question. When getting into bearings, I know I’m...

This tungsten scraper is my new favorite tool.

Disclaimer: I purchased this tool at full retail price at my own expense, with no compensation to write about the item. I was watching a video the other day of Eric O. at South Main Auto replacing a manifold on a Pentastar. We have a little experience with that here...

Polishing headlights vs. replacing them! (VIDEO)

Description Yellowed, hazy headlights aren’t just ugly; they can reduce a headlight’s effectiveness for your customers. Would you rather polish the old lenses, or simply install a Dorman replacement?Related Videos

Parallel connectors vs. butt connectors

Dorman makes an item to join wires, the parallel connector, that is both helpful and widely misunderstood. If one reads reviews of these, they’re often rather negative. More than a cursory examination yields the issue, however: these are often purchased mistakenly by...

Vehicle weights are increasing. Can your lifts handle it?

Average vehicle weights in the United States have steadily increased since the mid 1980s, driven by sustained consumer demand for vehicles with more power, features, and room. Hybrid and electric vehicles can be especially heavy with their batteries and motors,...

Diagnostics case study: don’t overcomplicate things

A vehicle recently came to me that made me feel pretty terrible. The customer was not happy, and I know for a fact the shop lost money on the job, so presumably they were unhappy, too. The vehicle—and scenario—seemed ripe for a quick story, because there were so many...

Do you mind working on customer vehicles equipped with dash cams?

When you spot a dashboard camera inside a customer’s vehicle, how do you react? At this point I think we have all seen dash cam videos from customer vehicles that capture what mechanics are saying and doing at work. Some recordings are harmless fun, like this chap...

The easiest way to remove a cotter pin (VIDEO)

The easiest way to remove a cotter pin (VIDEO)

The easiest way to remove a cotter pin (VIDEO) Description ​For the longest time I used to remove cotter pins with either a hooked mechanic’s pick or a pair of needle-nose pliers. And when I say a long time, I mean, probably 15 years. Then my friend Zito showed me a...
How to fix a Ford cupholder for almost free

How to fix a Ford cupholder for almost free

The in-dash cup holder on certain late ’90s to early 2000s F-150s, Expeditions and Navigators – which also holds an ash tray in some vehicles – has a tendency to break in service, leading to a cupholder that has to be pried into the open position in...
The other “Phillips” head screwdriver you might not know about

The other “Phillips” head screwdriver you might not know about

Not every Phillips head fastener is a Phillips head fastener. I believed this was common knowledge until today, when I was speaking with another tech who had no idea what I was talking about, and I relived a lesson from my salad days of wrenching. Many moons ago, when...
In defense of the beam-style torque wrench

In defense of the beam-style torque wrench

Way back when, torque specs didn’t exist. Oh, mechanics were familiar with busted fasteners. Prior to torque wrenches, factory tools often had handles of specific lengths, with the understanding that “cheater pipes” were not to be used and that an average man of...
A simple tip for burping a radiator

A simple tip for burping a radiator

Ever drain and fill a coolant system and watch the temp gauge spike afterwards? Air trapped in there can cause a car to act like it has a cooling problem. It’s annoying to let the car cool so you can work on it, then re-bleed and possibly still have the same...