A Shop Press ode to the unsung heroes taking calls, keys, and credit cards.
A day in the life of a service writer (VIDEO)
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HOT OFF THE PRESS
A few tips for ball joint removal
If you’re a budding technician, a few of these pointers might help ya during front end work.
Automotive professionals vs. popular auto myths! (VIDEO)
We assembled a list of common and confusing advice, then asked the gang to weigh in on some very questionable practices.
Five things to know when working on HID headlights
Set yourself up for success with high intensity discharge lighting systems.
ABOUT SHOP PRESS
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
Is the Oil Change Interval in a Vehicle’s Owner’s Manual Always the Right Choice? (VIDEO)
Pete Meier explains how vehicle usage and oil/filter quality should affect your maintenance schedules.
Does your shop handle performance work?
Here are a few things consider before taking on work that falls beyond the scope of repair or maintenance.
Ralph Nader inspired a vehicle safety revolution and all he got was a lousy bolt named after him
Door striker bolts became known as Nader pins after “Unsafe at Any Speed” caused a national uproar and led to the first FMVSS rules.
Before asphalt, automotive pioneers used the beach as their racetrack
Several speed records were once set on the beach of Cape May, New Jersey
Schedule more work by improving the life of the waiters
If your waiting room stinks, so does waiting in it.
Want to contribute an article to Shop Press?
Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
SHOP STUFF
Auto care news and advice you can use.
Do You Survey Your Customers, and How?
Customer satisfaction surveys should be clear, concise, and targeted.
October Automotive Horoscopes
You probably didn’t think you needed to mix fixing automobiles with reading astrological signs. We did. You’re welcome.
Car Talk’s Ray Magliozzi calls on lawmakers to pass right to repair law
Co-founder of the famous car show writes Washington Post opinion piece calling for Congress to act.
Book review: “Car: A Drama of the American Workplace”
Mary Walton’s 1997 look behind the scenes of the Ford Taurus shows the human side of car production.
Fire the parts cannon! Is shotgun diag ever acceptable? (VIDEO)
Nick and Lemmy discuss the pros and cons of throwing parts at a problem.
VIDEOS
TECHNICIAN CHALLENGE: Can you identify these dash lights? (VIDEO)
Think you know your dash lights? Shop Press contributors Keith, Miriam, Chris, and Greaser try their best to identify all kinds of lights, symbols, and indicators.
I’ll gladly pay an independent shop more for a rush repair, and I’m not alone
Their emergency shouldn’t be yours unless they pay a premium to fix it.
Dash warning lights: feature or bug?
At what point does an icon completely fail to provide critical information to a motorist?