A Shop Press ode to the unsung heroes taking calls, keys, and credit cards.
Set yourself up for success with high intensity discharge lighting systems.
There are a lot of ways to approach the business of servicing the car in front of you. Which one is king?
If your customers can’t easily find your location, hours, or contact information, you’ll clearly struggle to earn their business. Here is a tip to help.
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
Auto care news and advice you can use.
Technician A is preparing to recover the refrigerant from a customer’s vehicle. What are the steps he should take when performing this service?
Several speed records were once set on the beach of Cape May, New Jersey
If your waiting room stinks, so does waiting in it.
Skillset and mindset often determine the toolset.
You probably didn’t think you needed to mix fixing automobiles with reading astrological signs. We did. You’re welcome.
Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
Auto care news and advice you can use.
When a customer rolls into your shop and asks for a “tune-up,” what’s your first reaction?
Mary Walton’s 1997 look behind the scenes of the Ford Taurus shows the human side of car production.
Nick and Lemmy discuss the pros and cons of throwing parts at a problem.
Is this what automotive enthusiasm looks like now?
Why not capitalize on easy, predictable service that’s almost never a rush job?
At what point does an icon completely fail to provide critical information to a motorist?
The cabin air filter is arguably the most overlooked filter on the car.
The appearance of off-road prowess while maintaining on-road comfort is what motorists want. Tire salesmen, take advantage.