Over-the-air (OTA) microtransactions could be seen as a benefit to customers, but lack of communication thus far is not creating that perception.
Automakers borrow the worst thing from modern video games: microtransactions
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HOT OFF THE PRESS
PSA: Check that cabin air filter
The cabin air filter is arguably the most overlooked filter on the car.
Why sidewall styling is both worthless and wonderful for drivers and tire shops
The appearance of off-road prowess while maintaining on-road comfort is what motorists want. Tire salesmen, take advantage.
Surprise: having snacks and phone chargers in your repair shop’s waiting room makes customers happier
A recent J.D. Power study found that a few simple amenities in your service center’s lobby go a long way toward making your customers want to come back, but few businesses have them.
ABOUT SHOP PRESS
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
Is It Ever Safe to Reuse Torque-to-Yield (TTY) Fasteners? (VIDEO)
Pete Meier explains why these single-use bolts should always be replaced for safety and proper function.
Gas vs. diesel (VIDEO)
Which fuel is right for your truck, gas or diesel?
Pre-purchase inspections: The easiest way to put additional money in your till?
Checking out vehicles for sale is a revenue builder that boosts customer confidence
Rats increasingly causing more car repairs, says New York Times
Causes include more New Yorkers buying cars, pandemic habit changes, and maybe soy-based wiring?
Is that catalytic converter actually bad? (VIDEO)
Diagnosing a catalytic converter isn’t always the most straightforward process. Here are some tips from Nick and Lemmy at Dorman on what to watch out for.
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Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
SHOP STUFF
Auto care news and advice you can use.
PSA: Be Safe With Brake Cleaner
Brake cleaner is loved by techs (for good reason), but make sure you’re taking safety precautions.
What do techs recommend for a “car crate?”
What are the essentials you recommend every motorist keep on board?
RIP iPod, the best way to listen to music in your car, maybe ever
Apple recently announced they are fully discontinuing the iPod, a product that is possibly the greatest way to listen to music in your car, ever.
VIDEO: (Spoiler within) Crimp or solder?
An unfair and unbalanced review of different ways to make electrical connections.
Where do you leave your hitch?
In the receiver? In the bed? On a shelf?
VIDEOS
A cheap bore scope is your best friend for prepurchase inspections
Saving time and labor while giving PPI customers a clear picture.
Tired of dead 9V batteries? Convert to rechargeables! (VIDEO)
If you have tools that use 9 volt batteries, it’s cheap and easy to convert them to rechargeable batteries. Watch to learn how it’s done!
Test fuses without removal! (VIDEO)
How to test for blown fuses in a car or truck | Fast and easy method