Casual communication can have formal consequences.
When Selling a Job, Get It In Writing (Not an Emoji)
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HOT OFF THE PRESS
The Future of the Trade Needs Us
It’s not just you. This job ain’t what it used to be.
Why are Muffin Tins in the Shop? (VIDEO)
Keeping track of small parts during a job can be tricky, but there’s a cheap and effective way to solve that problem.
Service Writing Tip: Justify Your Recommendations
Maybe there’s a reason “upsell” has become a dirty word—and it might be your fault.
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SHOP STUFF
Auto care news and advice you can use.
The Smarter Way to Apply Heat Shrink to an Electrical Connection (VIDEO)
Need to make a secure electrical connection or repair with heat shrink tubing on the outside?
How to Hang Onto a Tricky Nut or Bolt (VIDEO)
Having trouble hanging onto a nut or bolt with a socket?
Is Your Shop Ready? ASCE 2025 Report Card Ranks U.S. Road Systems a D+
Aging roads and infrastructure might play a role in planning your shop’s future business.
Are You Changing Spark Plugs the Right Way? (VIDEO)
Are you making any of these three common mistakes?
Brake Fluid Exchanges: Are You Missing a Critical Step?
We all know how to bleed brakes—but are you missing a final step?
Want to contribute an article to Shop Press?
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SHOP STUFF
Auto care news and advice you can use.
Service Writing Tip: Justify Your Recommendations
Maybe there’s a reason “upsell” has become a dirty word—and it might be your fault.
A Brighter Future: The History and Evolution of Car Headlights
You may not think it, but automotive lighting has come a long way.
Crucial Details Techs Can Miss When Testing Batteries (VIDEO)
Does your customer need a new battery? Learn how to properly test an aging or questionable battery.
Boost Isn’t New! A History of Turbocharged Cars
Here are eight cars that paved the way for modern engines.
Two Common Oil Change Mistakes That Techs Can Make (VIDEO)
Too many technicians make these simple mistakes while performing oil changes for customers.
VIDEOS
Crucial Details Techs Can Miss When Testing Batteries (VIDEO)
Does your customer need a new battery? Learn how to properly test an aging or questionable battery.
Boost Isn’t New! A History of Turbocharged Cars
Here are eight cars that paved the way for modern engines.
Two Common Oil Change Mistakes That Techs Can Make (VIDEO)
Too many technicians make these simple mistakes while performing oil changes for customers.