A customer states the brake pedal falls slightly when the brakes are applied while starting the engine. Which technician response is correct?
Brake booster valve – ASE practice questions (VIDEO)
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HOT OFF THE PRESS
Before selling a vehicle, make sure to remove personal data (VIDEO)
Smartphones, laptops, and computers are normally cleared of all data before selling or discarding to protect personal information.
Dust Cap Tool Explained (VIDEO)
How many times have you seen a hub dust cap with ugly dents from a sloppy installation? A dust cap tool is a handy tool for installing caps on customer vehicles without damaging the cap’s appearance.
Why a magnetic drain plug is a worthwhile upgrade (VIDEO)
Do your customers know the benefits of magnetic oil drain plugs? Swap out their standard drain plugs to help protect against unnecessary engine damage.
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Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
Which Parts of a Tire Are Safe to Patch? The Answer Has Changed (VIDEO)
Patching a punctured tire is a common job, but are you up to date on the latest guidance for safe plug locations?
Why sidewall styling is both worthless and wonderful for drivers and tire shops
The appearance of off-road prowess while maintaining on-road comfort is what motorists want. Tire salesmen, take advantage.
Surprise: having snacks and phone chargers in your repair shop’s waiting room makes customers happier
A recent J.D. Power study found that a few simple amenities in your service center’s lobby go a long way toward making your customers want to come back, but few businesses have them.
Exhaust tips: three ways to fine-tune your method
Exhaust work is straightforward and (I think) easy to understand. Here are some pointers for service techs to avoid comebacks when hanging pipe.
Four not-so-obvious ways grease can come in handy
Lubricant? More like lubri-can. A very cheap staple of most shops, I’ve learned to use it in a few unconventional ways.
Want to contribute an article to Shop Press?
Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
SHOP STUFF
Auto care news and advice you can use.
Commercials That Make Technicians and Dealers the Stars of the Show
Here are some outlandish—and not so outlandish—examples of mechanic and dealership TV commercials.
Five tips for servicing cartridge-style oil filters
Any of these mistakes can lead to an unwanted oil leak or worse—a blown engine.
How to install a brake cable slack eliminator (VIDEO)
If your parking brake is weak or not working at all, a stretched cable is usually the issue.
The seven words you never want to hear from a customer (and how to avoid them)
It’s your job to tell customers about warning signs and bad repairs.
Flip spare tires to make life easier for owners and techs (VIDEO)
From the factory with the spare’s valve stem pointing up, but you can flip it over and reinstall for easy checks and refills.
VIDEOS
Customer states truck was vandalized… Do you know what happened here? (VIDEO)
Each line item confirms it—cheating doesn’t pay.
Watch this video on the invention of the Ford V-8 engine
Ford made a V-8 engine affordable to the mass market consumer for the first time.
How to crimp heavy gauge wire (VIDEO)
Working on some battery cables or custom ground straps? A proper tool like Dorman’s 90707 heavy lug crimper has you covered.