Don’t try to (needlessly) upsell me.
Too many technicians make these simple mistakes while performing oil changes for customers.
Technician A and Technician B discuss electrical fundamentals. Who is correct?
Do you favor margin or revenue?
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Auto care news and advice you can use.
As General Motors’ first design chief, Harley Earl transformed the automobile from a machine into a cultural icon.
Supplemental information to make your first rodeo a little easier.
Spoiler alert: yes!
There’s no magic bullet—but there are a few arrows you can pull from your quiver.
Technician A says an empty DEF tank can cause a no-start condition. Technician B says DEF quality should be checked when SCR faults are present. Who is correct?
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Auto care news and advice you can use.
How to check the battery and fuses in your DVOM/multimeter to make sure that it’s ready to go for your next job.
Customers don’t realize it needs attention. Sadly, many mechanics don’t, either.
Casual communication can have formal consequences.
We don’t think much about spark plugs unless we think they’re the cause of a misfire concern, do we?
Well, that’s straightforward. But why?
Technician A says an empty DEF tank can cause a no-start condition. Technician B says DEF quality should be checked when SCR faults are present. Who is correct?
Pocket check!
Customers don’t realize it needs attention. Sadly, many mechanics don’t, either.