A Shop Press ode to the unsung heroes taking calls, keys, and credit cards.
A day in the life of a service writer (VIDEO)
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HOT OFF THE PRESS
Your customers are using their HVAC systems wrong
It’s up to you to tell them why.
Should a customer bring parts?
How does your shop weigh the risk and reward of customer-supplied parts?
There really are a ton of automotive door styles
Largely supercar fare, wild points of entry have no shortage of variety.
ABOUT SHOP PRESS
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
Five ways repair shops can address the rising costs of car ownership
The struggle is real for many of your customers.
Take it from a moron like me: giving customers advance notice of preventive maintenance works!
Giving customers like me a heads-up about recommended maintenance will help us, and yourself.
Should a repair shop be liable for fixing a vehicle involved in a hit and run?
A new bill in Pennsylvania would create an alert system that service centers would need to regularly check.
Serviceability Hall Of Shame: CDJR batteries
Who puts a battery in a fender? Quite a few mechanics, that’s who.
Is it OK to plug a tire? (VIDEO)
Some sources say you should never, ever plug a tire … despite the fact that trained professionals have been doing it for decades. We debate.
Want to contribute an article to Shop Press?
Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
SHOP STUFF
Auto care news and advice you can use.
The very best way to remove grease from auto upholstery
This surefire solution really stinks.
Whaddya call two hybrid Toyotas?
Latin is a language, as dead as it can be/It killed the ancient Romans, and now it’s killing me.
Godspeed, Pat
Pat Goss, arguably America’s most famous mechanic, has died.
Let’s bring back this tiny piece of archaic automotive technology
It’s a tiny step on the manufacturing line, but boy, drain plugs save mechanics a ton of time.
Break down ROs into three boxes
Help your customers prioritize their repairs and they’ll keep coming back.
VIDEOS
“Horizon Chase Turbo” is probably my favorite racing game of the last 30 years (VIDEO)
There’s still a place for arcade racing games, even in today’s world of hyper-realistic simulation racing games
January Automotive Horoscopes
We read the astrological signs and predicted your automotive future.
It’s totally fine to run your fuel tank down to empty
Stop telling your customers otherwise—modern fuel systems don’t care.