Starting a shop and managing it to the big leagues require very different skills. Odds are you don’t have both, and that’s okay.
There are a lot of ways to approach the business of servicing the car in front of you. Which one is king?
If your customers can’t easily find your location, hours, or contact information, you’ll clearly struggle to earn their business. Here is a tip to help.
Think you know your dash lights? Shop Press contributors Keith, Miriam, Chris, and Greaser try their best to identify all kinds of lights, symbols, and indicators.
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
Auto care news and advice you can use.
When a customer rolls into your shop and asks for a “tune-up,” what’s your first reaction?
Door striker bolts became known as Nader pins after “Unsafe at Any Speed” caused a national uproar and led to the first FMVSS rules.
Several speed records were once set on the beach of Cape May, New Jersey
If your waiting room stinks, so does waiting in it.
Skillset and mindset often determine the toolset.
Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
Auto care news and advice you can use.
Did you know that a modern fuel injection system can fire off multiple sprays in the same time it takes for a spark to jump across a plug?
Co-founder of the famous car show writes Washington Post opinion piece calling for Congress to act.
Mary Walton’s 1997 look behind the scenes of the Ford Taurus shows the human side of car production.
Nick and Lemmy discuss the pros and cons of throwing parts at a problem.
Is this what automotive enthusiasm looks like now?
The cabin air filter is arguably the most overlooked filter on the car.
The appearance of off-road prowess while maintaining on-road comfort is what motorists want. Tire salesmen, take advantage.
A recent J.D. Power study found that a few simple amenities in your service center’s lobby go a long way toward making your customers want to come back, but few businesses have them.
