Here’s an easy guerilla marketing trick to get your customer counts up by selling on your days off.
His lofty intentions were misconstrued into a shopworn excuse for building crummy cars
A strong endorsement, I know—but it’s that good.
The flat-rate system doesn’t reward tenacity.
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Auto care news and advice you can use.
If you’re still using torque sticks and impact power to install lug nuts and lug bolts, it’s time to reconsider.
Giving customers like me a heads-up about recommended maintenance will help us, and yourself.
A new bill in Pennsylvania would create an alert system that service centers would need to regularly check.
Who puts a battery in a fender? Quite a few mechanics, that’s who.
Some sources say you should never, ever plug a tire … despite the fact that trained professionals have been doing it for decades. We debate.
Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
Auto care news and advice you can use.
How one dealership stayed open through the uncertainty of a cyberattack.
Latin is a language, as dead as it can be/It killed the ancient Romans, and now it’s killing me.
Pat Goss, arguably America’s most famous mechanic, has died.
It’s a tiny step on the manufacturing line, but boy, drain plugs save mechanics a ton of time.
Help your customers prioritize their repairs and they’ll keep coming back.
Watch as Lemmy demonstrates the fastest, easiest way to remove a Woodruff key using a common tool that might surprise you. Give it a try next time!
There’s no magic bullet, but sometimes one or two answers is the difference between pass and fail.
Life can’t all be brake jobs and pre-delivery inspections. Beating time is the name of the game, but it doesn’t always work out. Watch as a few Dorman mechanics talk about the jobs that make more sweat than bread in this video.