You ARE accounting for them, right?
Is this the only car part named after an actress?
Learn why it’s not a bad idea to charge a little more for the hassle.
A radio show that, hopefully, will live on for years to come.
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Auto care news and advice you can use.
If you have to have them in the shop, endeavor to make politics polite.
Patching a punctured tire is a common job, but are you up to date on the latest guidance for safe plug locations?
How one dealership stayed open through the uncertainty of a cyberattack.
Here are some tips to help get you started.
The most dangerous piece of equipment in a shop is often the most neglected.
Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
Auto care news and advice you can use.
A vehicle with MacPherson strut suspension is in for tires and an alignment. The technician finds play in the left inner tie rod end. What should the customer be told?
Here are some outlandish—and not so outlandish—examples of mechanic and dealership TV commercials.
Ever wonder why virtually all cars and trucks have glove boxes? A visionary woman and her little book about driving changed in-vehicle storage over a hundred years ago.
You don’t need an expensive scan tool to diagnose the cause of an illuminated check engine light.
Some brake jobs can turn into headaches when small air bubbles get trapped within the caliper itself. To resolve the problem, you could pump the brakes over and over, or you could try this handy suggestion to free the air bubble and move on with the brake bleed process.
Pete Meier explains why these single-use bolts should always be replaced for safety and proper function.
Customer satisfaction surveys should be clear, concise, and targeted.
Technician A completed a compression test, noting high readings suggest an exhaust restriction, while Technician B says the test checks volumetric efficiency.