Skillful interrogation is a wonderful way to make your professional life easier. Here are a few suggestions on where to start.
Ten (sort of serious) questions every service writer should ask
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HOT OFF THE PRESS
Why sidewall styling is both worthless and wonderful for drivers and tire shops
The appearance of off-road prowess while maintaining on-road comfort is what motorists want. Tire salesmen, take advantage.
Surprise: having snacks and phone chargers in your repair shop’s waiting room makes customers happier
A recent J.D. Power study found that a few simple amenities in your service center’s lobby go a long way toward making your customers want to come back, but few businesses have them.
Exhaust tips: three ways to fine-tune your method
Exhaust work is straightforward and (I think) easy to understand. Here are some pointers for service techs to avoid comebacks when hanging pipe.
ABOUT SHOP PRESS
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
Tool review: Klein 3255 bull pin
You can’t beat it. Well, actually, you can.
The bumpy story of vinyl record players in cars
Despite being obviously ill-suited for use in vehicles, I still want to find a workable solution for installing a record player in my car.
U.S. parents becoming slightly more likely to recommend their kids pursue trades, although prefer electrician and plumber over mechanic
New report from IMR Inc. measures household perception of trade professions to help the automotive industry attract more skilled workers.
Chasing down Volkswagen’s best-selling sausage
For decades, VW served its workers a unique German dish that I had to try for myself: currywurst.
Geography by way of fittings and couplers
What does your shop use? Where are you? Can you help us make a map?
Want to contribute an article to Shop Press?
Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
SHOP STUFF
Auto care news and advice you can use.
Cars that make you think of something specific
Chances are you’re going to have a Pavlovian response when seeing one of these vehicles.
Hidden external speakers are changing the soundscape of our streets
One of the most noticeable changes we’ll experience with more electric vehicles will be the noises from their acoustic vehicle alert systems, or AVAS.
Automotive technical schools just saw the largest graduation drop in a decade
Troubling new report from TechForce Foundation shows that fewer and fewer people are graduating from technical schools with automotive degrees.
November Automotive Horoscopes
We read the astrological signs and predicted your automotive future.
What type of part should you use to repair a car?
There’s a spectrum of parts ranging from fresh and new to tired but cheap. What should you use and when?
VIDEOS
Tired of dead 9V batteries? Convert to rechargeables! (VIDEO)
If you have tools that use 9 volt batteries, it’s cheap and easy to convert them to rechargeable batteries. Watch to learn how it’s done!
Test fuses without removal! (VIDEO)
How to test for blown fuses in a car or truck | Fast and easy method
Don’t let the grind of fixing cars wear down your love for ‘em
A local automotive event is the cure for whatever car doldrums you’re in.