If your customers can’t easily find your location, hours, or contact information, you’ll clearly struggle to earn their business. Here is a tip to help.
The best way to help customers find your auto repair shop
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The best way to help customers find your auto repair shop
If your customers can’t easily find your location, hours, or contact information, you’ll clearly struggle to earn their business. Here is a tip to help.
TECHNICIAN CHALLENGE: Can you identify these dash lights? PART 2 (VIDEO)
Think you know your dash lights? Shop Press contributors Keith, Miriam, Chris, and Greaser try their best to identify all kinds of lights, symbols, and indicators.
How to service spark plugs the professional way
Spark plugs have a tough enough job to do—don’t make it any harder by servicing them improperly!
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SHOP STUFF
Auto care news and advice you can use.
The Tightwad’s Way To Install Any Wheel Bearing Race
Stop beating your sockets to death.
December Automotive Horoscopes
We read the astrological signs and predicted your automotive future.
An open letter to automotive customers about Christmas gifts (and tipping)
You don’t need to do anything—but if you do, there are only a few things worth doing.
What’s the weirdest thing you’ve ever seen in a vehicle?
Every tech has a story. What’s yours?
The bumpy story of vinyl record players in cars
Despite being obviously ill-suited for use in vehicles, I still want to find a workable solution for installing a record player in my car.
Want to contribute an article to Shop Press?
Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
SHOP STUFF
Auto care news and advice you can use.
Dealers make house calls. Why not you?
Can independent repair shops benefit by offering mobile service to an increasingly immobile America?
Chasing down Volkswagen’s best-selling sausage
For decades, VW served its workers a unique German dish that I had to try for myself: currywurst.
Geography by way of fittings and couplers
What does your shop use? Where are you? Can you help us make a map?
How accurately can you torque a fastener? (VIDEO)
Torquing accurately without a torque wrench is harder than it sounds, as you can see we learned in this contest in the Dorman Proving Grounds.
Hidden external speakers are changing the soundscape of our streets
One of the most noticeable changes we’ll experience with more electric vehicles will be the noises from their acoustic vehicle alert systems, or AVAS.
VIDEOS
Why sidewall styling is both worthless and wonderful for drivers and tire shops
The appearance of off-road prowess while maintaining on-road comfort is what motorists want. Tire salesmen, take advantage.
Surprise: having snacks and phone chargers in your repair shop’s waiting room makes customers happier
A recent J.D. Power study found that a few simple amenities in your service center’s lobby go a long way toward making your customers want to come back, but few businesses have them.
Exhaust tips: three ways to fine-tune your method
Exhaust work is straightforward and (I think) easy to understand. Here are some pointers for service techs to avoid comebacks when hanging pipe.