This seemingly-impolite question can defuse tense situations in the shop or auto parts store.
The aggressive question you can ask that instantly calms a customer down
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HOT OFF THE PRESS
How to find a good auto repair shop, according to actual repair professionals (VIDEO)
There’s lot of advice out there about how to choose a reliable mechanic. We asked mechanics what they would advise.
The worst cars are the best classrooms
They don’t build ‘em like they used to, and that’s a shame.
What are the sockets and wrenches you can do without?
There are definitely useless sizes. Or are there?
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SHOP STUFF
Auto care news and advice you can use.
ICYMI: Secondary hood prop positions
Props to second place, too.
Mechanics React: Can you diagnose a vehicle’s problem just from the sound? (VIDEO)
Nick and Lemmy, Dorman employees and mechanics, took a gander at a few internet videos and did their best at diagnosing via the Internet.
Quick tip for greasing clogged fittings
What to do if grease is going everywhere but where you want it.
Which type of salvage yard do you prefer?
There are more variables than you might think
VIDEO: The fastest way to remove a wiper arm
An inexpensive tool that’s worth its weight in gold.
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SHOP STUFF
Auto care news and advice you can use.
Airbag direction – ASE practice questions (VIDEO)
When placing an airbag on a workbench, which is the safest direction for it to face? We have the answer.
Five different types of service techs everyone knows, based on how they manage their tools
Every mechanic manages their tool box differently, but these recurring characters seem to be in nearly every garage.
![California predicts zero-emission vehicles could eliminate 1 out of 7 auto repair jobs [Updated]](/wp-content/uploads/2022/06/electric-vehicle-photo-unsplash-1080x675.jpg)
California predicts zero-emission vehicles could eliminate 1 out of 7 auto repair jobs [Updated]
New analysis into proposed rule changes offers some thinking into the future of the auto repair industry if all new vehicles move to ZEVs.
Prime numbers are the secret to prolonged gear life
Power transmission brawn starts with brains.
Mechanics React: Dorman techs react to customer car care issues (VIDEO)
Watch the Dorman mechanics watch videos. It’s better than it sounds, we promise.
VIDEOS
TECHNICIAN CHALLENGE: The Mystery Box
The Proving Grounds crew is back again for a new grudge match in the garage called The Mystery Box.
Beverly Hills auto body shop launched a jewelry business using scrap metal from luxury cars
CRASH Jewelry uses real fenders, doors and hoods from high-end vehicles to make cuffs, earrings, necklaces and more.
Your customers are using their HVAC systems wrong
It’s up to you to tell them why.