This seemingly-impolite question can defuse tense situations in the shop or auto parts store.
The aggressive question you can ask that instantly calms a customer down
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HOT OFF THE PRESS
Right to Repair gains momentum in Maine
75,000 state residents agree that independent repair shops should have ready access to real-time vehicle data.
Tool review: ICON 3/8” ratchet
I hate buying ratchets. Here’s what I think of my newest one, an ICON 56193.
How to test and fix a car USB charger (VIDEO)
USB charging problems? Dorman’s experts explore specialized tools and provide handy tips for these increasingly common repairs.
ABOUT SHOP PRESS
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
Turbocharger repair and replacement: What you need to know (VIDEO)
Not so long ago, forced induction was mostly limited to high-performance sports cars and diesel trucks. Join Lemmy and Nick for a deep dive into modern forced induction systems and the parts that keep them running.
Windshield wipers have had a surprisingly messy evolution
There are literally thousands of wiper-related patents, stretching over a century, and we’re still looking to build better designs today.
Mechanics React: Can you diagnose a vehicle’s problem just from the sound? (VIDEO)
Nick and Lemmy, Dorman employees and mechanics, took a gander at a few internet videos and did their best at diagnosing via the Internet.
Quick tip for greasing clogged fittings
What to do if grease is going everywhere but where you want it.
Which type of salvage yard do you prefer?
There are more variables than you might think
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SHOP STUFF
Auto care news and advice you can use.
How do you handle billing shop supplies?
You ARE accounting for them, right?
Mechanics React: Dorman techs respond to crazy Reddit questions (VIDEO)
Nick and Lemmy again try their darnedest at hip-shooting responses to Reddit questions.
Five different types of service techs everyone knows, based on how they manage their tools
Every mechanic manages their tool box differently, but these recurring characters seem to be in nearly every garage.
![California predicts zero-emission vehicles could eliminate 1 out of 7 auto repair jobs [Updated]](/wp-content/uploads/2022/06/electric-vehicle-photo-unsplash-1080x675.jpg)
California predicts zero-emission vehicles could eliminate 1 out of 7 auto repair jobs [Updated]
New analysis into proposed rule changes offers some thinking into the future of the auto repair industry if all new vehicles move to ZEVs.
Prime numbers are the secret to prolonged gear life
Power transmission brawn starts with brains.
VIDEOS
The best auto racing movies to convert non-racing fans
There are two kinds of people in the world: race fans and people who haven’t watched these movies.
A few tips for tow truck operators
Hookin’ ain’t easy. Here’s what I wish I knew on Day 1.
The $2.5 million man: hire the right manager for your shop if you want to run with the big dogs
Starting a shop and managing it to the big leagues require very different skills. Odds are you don’t have both, and that’s okay.