Why not capitalize on easy, predictable service that’s almost never a rush job?
Trailer bearings: a hidden moneymaker for auto repair shops
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HOT OFF THE PRESS
The pros (and more than a few cons) of chrome
Although I love the look of chrome on cars, there are very good reasons why it’s not used much anymore.
PSA: Make sure your Loctite isn’t fake!
Copycat Loctite is more common than you’d think. Learn how to check for counterfeit products.
What sealed chassis parts can teach us about shifting customer habits and technology’s march forward
The “best” parts for the job are highly dependent on the environment in which they operate.
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Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
Is the Oil Change Interval in a Vehicle’s Owner’s Manual Always the Right Choice? (VIDEO)
Pete Meier explains how vehicle usage and oil/filter quality should affect your maintenance schedules.
Automakers borrow the worst thing from modern video games: microtransactions
Over-the-air (OTA) microtransactions could be seen as a benefit to customers, but lack of communication thus far is not creating that perception.
Nine notable “cars” that aren’t cars
The Polaris Slingshot and eight other vehicles that make you ask, “What’s the deal with that?”
Mechanics React: More horrors hidden behind “customer states” (VIDEO)
Wait, the horn blows every time you come off the brake? Nick and Lemmy observe this weird scenario and others from the internet.
Tool review: Milwaukee M18 Tire Inflator
This tool is like black licorice: you’re probably either going to love it or have no use for it whatsoever.
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Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
SHOP STUFF
Auto care news and advice you can use.
Do You Survey Your Customers, and How?
Customer satisfaction surveys should be clear, concise, and targeted.
Mechanics React: There are a few missing symptoms on these ROs (VIDEO)
Nick and Lem take a peek at what’s rolled into bays around the country and give their (unrequested) opinions on things.
Three tips from a lifelong parts professional to make sure you never get the wrong part
Follow these easy tips, and avoid these common mistakes, to help ensure you get exactly what you need the first time.
Gas vs. diesel (VIDEO)
Which fuel is right for your truck, gas or diesel?
Pre-purchase inspections: The easiest way to put additional money in your till?
Checking out vehicles for sale is a revenue builder that boosts customer confidence
VIDEOS
How to install a brake cable slack eliminator (VIDEO)
If your parking brake is weak or not working at all, a stretched cable is usually the issue.
The seven words you never want to hear from a customer (and how to avoid them)
It’s your job to tell customers about warning signs and bad repairs.
Flip spare tires to make life easier for owners and techs (VIDEO)
From the factory with the spare’s valve stem pointing up, but you can flip it over and reinstall for easy checks and refills.