Each line item confirms it—cheating doesn’t pay.
Customer states truck was vandalized… Do you know what happened here? (VIDEO)
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HOT OFF THE PRESS
ASE test prep requires more than sample questions (VIDEO)
Do you have a study guide to prepare for your ASE exams? Which parts of that study guide do you use the most? Dorman Training Center instructor Pete Meier explains.
The TPMS tool that pays for itself
Why wouldn’t your shop purchase a few of these?
Tapping V6 – ASE practice questions (VIDEO)
Two technicians are examining a tapping sound coming from a V6 engine. See who has the correct response about what’s causing the noise.
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SHOP STUFF
Auto care news and advice you can use.
Diesel Engines and Racing
You may be surprised at how diesels have made a name for themselves in motorsports.
Surprise: having snacks and phone chargers in your repair shop’s waiting room makes customers happier
A recent J.D. Power study found that a few simple amenities in your service center’s lobby go a long way toward making your customers want to come back, but few businesses have them.
Exhaust tips: three ways to fine-tune your method
Exhaust work is straightforward and (I think) easy to understand. Here are some pointers for service techs to avoid comebacks when hanging pipe.
Four not-so-obvious ways grease can come in handy
Lubricant? More like lubri-can. A very cheap staple of most shops, I’ve learned to use it in a few unconventional ways.
Two A/C checks you don’t wanna skip
Failing to perform these two vital service steps could cost time and money—or worse.
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SHOP STUFF
Auto care news and advice you can use.
Interpreting Compression Tests–ASE Practice Questions (VIDEO)
Technician A completed a compression test, noting high readings suggest an exhaust restriction, while Technician B says the test checks volumetric efficiency.
How to install a brake cable slack eliminator (VIDEO)
If your parking brake is weak or not working at all, a stretched cable is usually the issue.
The seven words you never want to hear from a customer (and how to avoid them)
It’s your job to tell customers about warning signs and bad repairs.
Flip spare tires to make life easier for owners and techs (VIDEO)
From the factory with the spare’s valve stem pointing up, but you can flip it over and reinstall for easy checks and refills.
Three lessons from “Traffic: why we drive the way we do (and what it says about us)”
A textbook yields a few pearls of wisdom for those in the automotive biz.
VIDEOS
How do you inspect a serpentine belt for wear?
Inspection of a belt goes beyond the old standbys of checking for cracks and fraying.
Brake rotor thickness variation – ASE practice questions (VIDEO)
On a car with disc brakes, what is the most likely symptom of a vehicle with rotors that measured out-of-spec for thickness variation when measured at several places on the rotor surface?
The importance of testing engine coolant (VIDEO)
Peter Meier discusses the importance of testing coolant and how mechanics can use simple strip testers to keep cooling systems safe.