Using your shop’s Cost of Doing Business (CODB) as a baseline for labor rates.
Mastering the Numbers – Part 2
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HOT OFF THE PRESS
Alignment and Inner Tie Rod Play – ASE Practice Question (VIDEO)
A vehicle with MacPherson strut suspension is in for tires and an alignment. The technician finds play in the left inner tie rod end. What should the customer be told?
Put the Second Floor to Work
Real estate is an investment—make yours start earnin’.
The One Tool That Knows More Than Any Tech (VIDEO)
A factory service manual gives you every spec, procedure, and diagram—stop guessing, start fixing smart.
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SHOP STUFF
Auto care news and advice you can use.
Service Managers: Buy Brake Fluid by the Pint
Well, that’s straightforward. But why?
What’s the Deal with DIP Switches? Aren’t They Just … Switches?
They may look simple, but these little toggles can enable powerful electronic versatility.
Why Your Shop Should Be Using Loaded Knuckles to Save Time and Money
Loaded knuckles streamline wheel bearing and suspension repairs to help shops boost efficiency and profitability.
Use the Little Radiator—and Have Customers Do the Same
Cars have a backup cooling system—use it when the situation demands!
PSA: The Right (and Wrong) Ways to Handle Iridium Spark Plugs
New techs and DIYers should know that not all spark plugs are created, or treated, equally.
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SHOP STUFF
Auto care news and advice you can use.
Cat DTC Diagnosis (P0420) – ASE Practice Question (VIDEO)
Technician A says other codes should be diagnosed before replacing the converter for a P0420 code. Technician B says an upstream exhaust leak can trigger the code. Who is correct?
Try Doing It the Wrong Way
When it comes to threaded items, wrong is right. Or is it left?
Modern Power Window Switches: Smarter than You’d Think
Window buttons and toggles are going the way of the dodo. That’s by design.
It’s All About the Process
To reach a successful diagnostic conclusion, you have to follow the right diagnostic path.
Rookie Tip: LOF? Leave the Dipstick Sticking Out and the Oil Cap on the Hood Latch
A bent dipstick and a broken oil cap are lucky indeed!
VIDEOS
What’s the Deal with DIP Switches? Aren’t They Just … Switches?
They may look simple, but these little toggles can enable powerful electronic versatility.
Why Your Shop Should Be Using Loaded Knuckles to Save Time and Money
Loaded knuckles streamline wheel bearing and suspension repairs to help shops boost efficiency and profitability.
Use the Little Radiator—and Have Customers Do the Same
Cars have a backup cooling system—use it when the situation demands!