Does the shop retain right of first refusal, or is moonlighting A-OK?
A scathing new analysis from the Mozilla Foundation says every single car brand failed its standards for security and respecting user privacy.
Repairing future failure points before they fail is a lucrative way to save your customers money, just like maintenance does.
Accessory belt drive evolution can provide some clues for the most efficient way to get a customer back on the road.
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You may be surprised at how diesels have made a name for themselves in motorsports.
Why not capitalize on easy, predictable service that’s almost never a rush job?
Stew’s Garage near Tacoma, Washington, offers DIYers access to lifts, tools and expertise, and it’s building a following.
“I am ready to face any challenges that might be foolish enough to face me.”
Aiming for bare pavement may prevent some accidents, but at tremendous costs to taxpayers, mechanics, and the environment.
Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
Auto care news and advice you can use.
Technician A completed a compression test, noting high readings suggest an exhaust restriction, while Technician B says the test checks volumetric efficiency.
Over-the-air (OTA) microtransactions could be seen as a benefit to customers, but lack of communication thus far is not creating that perception.
The Polaris Slingshot and eight other vehicles that make you ask, “What’s the deal with that?”
Wait, the horn blows every time you come off the brake? Nick and Lemmy observe this weird scenario and others from the internet.
This tool is like black licorice: you’re probably either going to love it or have no use for it whatsoever.
Lubricant? More like lubri-can. A very cheap staple of most shops, I’ve learned to use it in a few unconventional ways.
Failing to perform these two vital service steps could cost time and money—or worse.
Any of these mistakes can lead to an unwanted oil leak or worse—a blown engine.