If your waiting room stinks, so does waiting in it.
Schedule more work by improving the life of the waiters
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HOT OFF THE PRESS
Surprise: having snacks and phone chargers in your repair shop’s waiting room makes customers happier
A recent J.D. Power study found that a few simple amenities in your service center’s lobby go a long way toward making your customers want to come back, but few businesses have them.
Exhaust tips: three ways to fine-tune your method
Exhaust work is straightforward and (I think) easy to understand. Here are some pointers for service techs to avoid comebacks when hanging pipe.
Four not-so-obvious ways grease can come in handy
Lubricant? More like lubri-can. A very cheap staple of most shops, I’ve learned to use it in a few unconventional ways.
ABOUT SHOP PRESS
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
Which Is Faster: A Spark Plug Firing or a Fuel Injector Spraying? (VIDEO)
Did you know that a modern fuel injection system can fire off multiple sprays in the same time it takes for a spark to jump across a plug?
Three tips from a lifelong parts professional to make sure you never get the wrong part
Follow these easy tips, and avoid these common mistakes, to help ensure you get exactly what you need the first time.
Gas vs. diesel (VIDEO)
Which fuel is right for your truck, gas or diesel?
Pre-purchase inspections: The easiest way to put additional money in your till?
Checking out vehicles for sale is a revenue builder that boosts customer confidence
Rats increasingly causing more car repairs, says New York Times
Causes include more New Yorkers buying cars, pandemic habit changes, and maybe soy-based wiring?
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SHOP STUFF
Auto care news and advice you can use.
Efficiency is the Name of the Game
Four proven ways to run a tighter ship at your shop.
5 surprising facts from the 2023 Auto Care Association Factbook
Convenience is king for independent shops, EV owners love dealerships, car materials are changing, and more.
What do techs recommend for a “car crate?”
What are the essentials you recommend every motorist keep on board?
RIP iPod, the best way to listen to music in your car, maybe ever
Apple recently announced they are fully discontinuing the iPod, a product that is possibly the greatest way to listen to music in your car, ever.
VIDEO: (Spoiler within) Crimp or solder?
An unfair and unbalanced review of different ways to make electrical connections.
VIDEOS
Test fuses without removal! (VIDEO)
How to test for blown fuses in a car or truck | Fast and easy method
Don’t let the grind of fixing cars wear down your love for ‘em
A local automotive event is the cure for whatever car doldrums you’re in.
Torque wrench vs. torque stick for installing wheels (VIDEO)
What tools do you trust when installing wheels on a vehicle? The trusty torque wrench, or the straightforward torque sticks? Or maybe both?