If your waiting room stinks, so does waiting in it.
Think you know your dash lights? Shop Press contributors Keith, Miriam, Chris, and Greaser try their best to identify all kinds of lights, symbols, and indicators.
Spark plugs have a tough enough job to do—don’t make it any harder by servicing them improperly!
A scathing new analysis from the Mozilla Foundation says every single car brand failed its standards for security and respecting user privacy.
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Auto care news and advice you can use.
It’s like torquing a bolt, but with an extra twist.
Is this what automotive enthusiasm looks like now?
Why not capitalize on easy, predictable service that’s almost never a rush job?
Stew’s Garage near Tacoma, Washington, offers DIYers access to lifts, tools and expertise, and it’s building a following.
“I am ready to face any challenges that might be foolish enough to face me.”
Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
Auto care news and advice you can use.
Technician A is preparing to recover the refrigerant from a customer’s vehicle. What are the steps he should take when performing this service?
The right-to-repair issue is so pressing for farm equipment that someone hacked a tractor to draw attention to it.
Over-the-air (OTA) microtransactions could be seen as a benefit to customers, but lack of communication thus far is not creating that perception.
The Polaris Slingshot and eight other vehicles that make you ask, “What’s the deal with that?”
Wait, the horn blows every time you come off the brake? Nick and Lemmy observe this weird scenario and others from the internet.
A recent J.D. Power study found that a few simple amenities in your service center’s lobby go a long way toward making your customers want to come back, but few businesses have them.
Exhaust work is straightforward and (I think) easy to understand. Here are some pointers for service techs to avoid comebacks when hanging pipe.
Lubricant? More like lubri-can. A very cheap staple of most shops, I’ve learned to use it in a few unconventional ways.