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HOT OFF THE PRESS
The best way to help customers find your auto repair shop
If your customers can’t easily find your location, hours, or contact information, you’ll clearly struggle to earn their business. Here is a tip to help.
TECHNICIAN CHALLENGE: Can you identify these dash lights? PART 2 (VIDEO)
Think you know your dash lights? Shop Press contributors Keith, Miriam, Chris, and Greaser try their best to identify all kinds of lights, symbols, and indicators.
How to service spark plugs the professional way
Spark plugs have a tough enough job to do—don’t make it any harder by servicing them improperly!
SHOP STUFF
Auto care news and advice you can use.
Separate gasket – ASE practice questions (VIDEO)
Which of the following is LEAST LIKELY to require a separate gasket for installation?
Catalytic converters are the coolest car parts that get no respect
Despite being fascinating, breakthrough innovations, they were hated when first introduced, and are now routinely stolen for scrap.
Car designer Brooks Stevens: the man behind the first Jeep Wagoneer, planned obsolescence, an iconic Harley-Davidson, and more
His lofty intentions were misconstrued into a shopworn excuse for building crummy cars
A review of the last grease coupler you’ll ever need, the LockNLube
A strong endorsement, I know—but it’s that good.
Is perseverance in the service bay a feature or a bug?
The flat-rate system doesn’t reward tenacity.
ABOUT SHOP PRESS
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
A low-tech favor you can perform for every customer (and yourself)
Break out your paint pen—you’re the service writer now!
Right to Repair gains momentum in Maine
75,000 state residents agree that independent repair shops should have ready access to real-time vehicle data.
Tool review: ICON 3/8” ratchet
I hate buying ratchets. Here’s what I think of my newest one, an ICON 56193.
How to test and fix a car USB charger (VIDEO)
USB charging problems? Dorman’s experts explore specialized tools and provide handy tips for these increasingly common repairs.
The best mechanic social media accounts to follow in 2023
13 of the most informative, interesting, and/or funny mechanic-related accounts on the socials
VIDEOS
Why sidewall styling is both worthless and wonderful for drivers and tire shops
The appearance of off-road prowess while maintaining on-road comfort is what motorists want. Tire salesmen, take advantage.
Surprise: having snacks and phone chargers in your repair shop’s waiting room makes customers happier
A recent J.D. Power study found that a few simple amenities in your service center’s lobby go a long way toward making your customers want to come back, but few businesses have them.
Exhaust tips: three ways to fine-tune your method
Exhaust work is straightforward and (I think) easy to understand. Here are some pointers for service techs to avoid comebacks when hanging pipe.