A Shop Press ode to the unsung heroes taking calls, keys, and credit cards.
A day in the life of a service writer (VIDEO)
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HOT OFF THE PRESS
Seven tips to help you pass your ASE exams
There’s no magic bullet, but sometimes one or two answers is the difference between pass and fail.
What are your least favorite repair jobs? (VIDEO)
Life can’t all be brake jobs and pre-delivery inspections. Beating time is the name of the game, but it doesn’t always work out. Watch as a few Dorman mechanics talk about the jobs that make more sweat than bread in this video.
PSA: Take a quick look at your punches and chisels (and be sure they’re ready for service)
Dressing chisels and punches, however, is a housekeeping task I’ve found not everyone knows they should be doing, and dress your punches and chisels!
ABOUT SHOP PRESS
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
What does horsepower really mean? (VIDEO)
The essential unit of automotive power has an unexpected history.
13 of the craziest motor sports you can find on YouTube
Let’s watch the most creative and crazy sports involving four (and two) wheels on YouTube.
Serviceability Hall Of Shame: captive chassis mounts
When released from captivity, these things will give ya a case of the spins.
Are stainless cars (finally) having their moment?
Rust-resisting stainless steel cars are back. Will they have better success than their predecessors?
Don’t do dangerous stuff: a reminder to be safe in the shop
I was raised in times and places where it was considered a mark of pride to get the job done, no matter the risk to your own body. That, friends, is bunk.
Want to contribute an article to Shop Press?
Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
SHOP STUFF
Auto care news and advice you can use.
Photo gallery: Auto repair (and a few motorcyclists) in Indianapolis, Indiana
Shop Press photographer Mike Apice recently visited Indiana, exploring the local scene and a few repair shops. Here’s a bit of what he saw behind his lens.
Can the flat rate system work better for a team?
Turning all jobs into team efforts promotes knowledge transfer to the less-experienced techs, who pay tuition in physical labor.
Boomerang business cards: a quick sales tip
Here’s an easy guerilla marketing trick to get your customer counts up by selling on your days off.
What kind of car is that? A primer on esoteric body styles.
Everyone knows about sedans and pickups, but what about shooting brakes and pony cars? Here’s an incomplete guide to the rarer designs on the road.
Take it from a moron like me: giving customers advance notice of preventive maintenance works!
Giving customers like me a heads-up about recommended maintenance will help us, and yourself.
VIDEOS
Is your shop ready for the 4-day work week?
A shop foreman who did it for a year gained some firsthand experience that might help you answer the question.
The rarely seen control arm-mounted trailer ball rears its head
I really hope the whole week doesn’t go like this.
Let’s hear it for the mighty roach coach
In spite of the not-so-savory name, this ancillary piece of daily life in the shop is a beloved tradition in the automotive industry.