This seemingly-impolite question can defuse tense situations in the shop or auto parts store.
The aggressive question you can ask that instantly calms a customer down
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HOT OFF THE PRESS
Exhaust tips: three ways to fine-tune your method
Exhaust work is straightforward and (I think) easy to understand. Here are some pointers for service techs to avoid comebacks when hanging pipe.
Four not-so-obvious ways grease can come in handy
Lubricant? More like lubri-can. A very cheap staple of most shops, I’ve learned to use it in a few unconventional ways.
Two A/C checks you don’t wanna skip
Failing to perform these two vital service steps could cost time and money—or worse.
ABOUT SHOP PRESS
Shop Press is the news and idea hub for everything related to working on cars and trucks, focusing on repair, technology, and wrenching lifestyle. With interesting stories from around the world, features on creative people and solutions, and all kinds of other stuff that’ll make you use your mind and your hands.
SHOP STUFF
Auto care news and advice you can use.
Watch This Video on the Inventor Who Put Lead in Gasoline
He also synthesized chlorofluorocarbons (CFCs).
Spoiler alert: Manual transmissions are not ‘100% useless’ as claimed
Is this what automotive enthusiasm looks like now?
Trailer bearings: a hidden moneymaker for auto repair shops
Why not capitalize on easy, predictable service that’s almost never a rush job?
Do self-service garages have a place in the auto care industry? This growing business thinks so.
Stew’s Garage near Tacoma, Washington, offers DIYers access to lifts, tools and expertise, and it’s building a following.
What it’s like being a new tech in 2022 (VIDEO)
“I am ready to face any challenges that might be foolish enough to face me.”
Want to contribute an article to Shop Press?
Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
SHOP STUFF
Auto care news and advice you can use.
The Tightwad’s Way To Install Any Wheel Bearing Race
Stop beating your sockets to death.
Hacker plays “Doom” on farm tractor to raise awareness of right to repair
The right-to-repair issue is so pressing for farm equipment that someone hacked a tractor to draw attention to it.
Automakers borrow the worst thing from modern video games: microtransactions
Over-the-air (OTA) microtransactions could be seen as a benefit to customers, but lack of communication thus far is not creating that perception.
Nine notable “cars” that aren’t cars
The Polaris Slingshot and eight other vehicles that make you ask, “What’s the deal with that?”
Mechanics React: More horrors hidden behind “customer states” (VIDEO)
Wait, the horn blows every time you come off the brake? Nick and Lemmy observe this weird scenario and others from the internet.
VIDEOS
Don’t let the grind of fixing cars wear down your love for ‘em
A local automotive event is the cure for whatever car doldrums you’re in.
Torque wrench vs. torque stick for installing wheels (VIDEO)
What tools do you trust when installing wheels on a vehicle? The trusty torque wrench, or the straightforward torque sticks? Or maybe both?
A 3-minute video kept me from going ballistic over a $3,000 repair
Here’s 4 reasons you should consider putting them to work at your shop.