Why you should use standard operating procedures for customer communications.

You’re all signed up. Keep an eye on your inbox for a welcome email. If you’re new to Shop Press, you can also check out some of our latest articles below.
“I am ready to face any challenges that might be foolish enough to face me.”
Aiming for bare pavement may prevent some accidents, but at tremendous costs to taxpayers, mechanics, and the environment.
The right-to-repair issue is so pressing for farm equipment that someone hacked a tractor to draw attention to it.
Over-the-air (OTA) microtransactions could be seen as a benefit to customers, but lack of communication thus far is not creating that perception.
The Polaris Slingshot and eight other vehicles that make you ask, “What’s the deal with that?”
Wait, the horn blows every time you come off the brake? Nick and Lemmy observe this weird scenario and others from the internet.
This tool is like black licorice: you’re probably either going to love it or have no use for it whatsoever.
The e-brake serves TWO important functions.
Nick and Lem take a peek at what’s rolled into bays around the country and give their (unrequested) opinions on things.
Follow these easy tips, and avoid these common mistakes, to help ensure you get exactly what you need the first time.
Which fuel is right for your truck, gas or diesel?
Checking out vehicles for sale is a revenue builder that boosts customer confidence
Causes include more New Yorkers buying cars, pandemic habit changes, and maybe soy-based wiring?
Diagnosing a catalytic converter isn’t always the most straightforward process. Here are some tips from Nick and Lemmy at Dorman on what to watch out for.
Convenience is king for independent shops, EV owners love dealerships, car materials are changing, and more.
What are the essentials you recommend every motorist keep on board?
Apple recently announced they are fully discontinuing the iPod, a product that is possibly the greatest way to listen to music in your car, ever.
An unfair and unbalanced review of different ways to make electrical connections.
In the receiver? In the bed? On a shelf?
Tip #1: stop calling it a “brake job.”