When the pump automatically shuts off after filling a vehicle’s tank, many people are tempted to add a little more gas. Unfortunately, this can do more harm than good, and the repair bills could add up quickly.
Customer satisfaction surveys should be clear, concise, and targeted.
Technician A completed a compression test, noting high readings suggest an exhaust restriction, while Technician B says the test checks volumetric efficiency.
When a customer rolls into your shop and asks for a “tune-up,” what’s your first reaction?
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Auto care news and advice you can use.
If you have to have them in the shop, endeavor to make politics polite.
Learn about a shop that’s making Jeeps all they can be.
Removing old fluid from a vehicle’s braking system can be a time-consuming chore, but it doesn’t need to be.
Why build what you can buy inexpensively?
Think you know how to pour oil out of a jug? Are you sure about that? Lemmy and Nick talk about the best oil pour techniques to avoid making a mess.
Are you a wrench and a writer? A counterperson and a communicator? A service writer and a scribe? Get paid to share your experience and expertise with thousands of Shop Press readers.
Auto care news and advice you can use.
A vehicle with MacPherson strut suspension is in for tires and an alignment. The technician finds play in the left inner tie rod end. What should the customer be told?
Your multimeter is a versatile tool. But for certain diagnostics, you need an oscilloscope to get a closer look at a vehicle’s electrical systems.
A set of tires is expensive. Make it special.
Step up your repair game with sensible choices.
You can’t sell what you don’t understand.
Technician A is diagnosing a misfire. He states that a misfire is caused by a fault in the ignition system and that new plugs and coils will repair the problem. Technician B says that a misfire is detected when the ECM detects a variation in crankshaft speed.
The commander-in-chief’s road transportation, from LBJ’s Lincoln Continental to “The Beast.”
If you’re still using torque sticks and impact power to install lug nuts and lug bolts, it’s time to reconsider.
